What are the responsibilities and job description for the Hostess/Host position at The Lexington House?
Job Summary
We are seeking a friendly and enthusiastic Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional hospitality and ensuring a welcoming atmosphere. This role is essential in creating a positive dining experience, managing guest flow, and supporting restaurant operations.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Answer phone calls promptly and handle reservations or inquiries with professionalism.
- Communicate effectively with the kitchen and waitstaff to coordinate guest needs.
- Assist guests with any special requests or concerns to enhance their dining experience.
- Maintain cleanliness and organization of the host stand and waiting area.
- Utilize Aloha POS system for managing reservations and guest seating efficiently.
- Provide support during busy periods by assisting servers as needed.
Skills
- Strong hospitality mindset with a passion for customer service.
- Excellent communication skills to interact effectively with guests and team members.
- Experience in guest services or food service environments is preferred.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Good phone etiquette for handling reservations and inquiries professionally.
- Team player attitude with a willingness to help colleagues as needed.
Join us in delivering outstanding service and creating memorable experiences for our guests!
Job Type: Part-time
Pay: $16.50 - $18.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
Experience:
- Host/hostess: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Los Gatos, CA 95030 (Required)
Work Location: In person
Salary : $17 - $18