What are the responsibilities and job description for the Service Delivery Manager position at The Lilly Company?
At The Lilly Company, we're seeking an exceptional Service Manager to provide outstanding customer service and lead our Service Department as a strategic business partner.
The ideal candidate will have a proven track record of managing high-performing teams, bringing new ideas to the table, and driving results-driven strategies. They will be responsible for baseline compliance with industry policies and procedures governing safe working conditions.
- We're looking for someone with a Bachelor's Degree or minimum 5 years of industry-related work experience.
- Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedural manuals.
- Effective presentation skills and ability to respond to questions from groups of managers, clients, customers, and the public.