LPN Patient Care Coordinator (4:00 pm - 8:00 pm) (Saturdays 9:00 am - 4:00 pm)

PROGRAM: Medical Services Department

POSITION TITLE: LPN Patient Care Coordinator

REPORTS TO: President, CEO & CCBHC Project Director

JOB TYPE: Full-time (4:00 pm – 8:00 pm; Saturdays 9:00 am – 4:00 pm)

As an LPN Patient Care Coordinator, you will play a vital role in ensuring seamless patient experiences and coordinating healthcare services with a multidisciplinary medical services team. Collaborating with interdisciplinary teams, you will use your clinical expertise to support patient care delivery, facilitate communication, and contribute to the overall well-being of our patients. This position requires a compassionate approach, excellent communication skills, and a commitment to providing high-quality patient-centered care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifies, tracks, and manages care for the high-risk patients in the population.
• Conducts initial care coordination screening to assess eligibility and performs comprehensive risk assessments.
• Performs timely and individualized care coordination to address patients' unique healthcare needs and optimize health outcomes.
• Collaborates with a multidisciplinary team including primary care physicians, medical directors, specialists, social workers, and other relevant healthcare professionals to leverage their expertise and optimize patient care.
• Closely monitors patient adherence to the care plan and tracks progress towards established goals. Facilitates adjustments to the plan or escalates concerns to the care team as needed.
• Manages transition of care documents, identifies, and addresses quality care gaps, and contributes to quality improvement initiatives by adhering to quality standards and participating in performance measurement processes.
• Triggers medical reviews when necessary and keeps providers informed of any changes to the care plan or identified compliance issues.
• Collaborates with CCBHC staff at the clinic site to ensure a team-based approach to patient care.

· Performs other duties as requested.

Patient Care Coordination:

• Coordinate appointment scheduling, referrals, and follow-up care with the assigned Clinical and Medical Schedulers.
• Collaborate with healthcare providers to ensure comprehensive care plans and effective communication.
• Clinical Support:
• Utilize your LPN skills to perform clinical assessments and determine clinical pathways under the guidance of licensed medical personnel.
• Document patient information, including symptoms, vital signs, and medication compliance, accurately and comprehensively.

Communication and Advocacy:

• Effectively communicate with patients, families, and healthcare teams, ensuring clear and accurate information exchange.
• Advocate for patients' needs and preferences, facilitating personalized care plans.

Care Plan Management:

• Assist in developing, implementing, and monitoring individualized care plans, adjusting as needed based on patient progress and needs.
• Psychosocial Rehabilitation Program Education and Counseling.
• Provide patients with information about their health conditions, treatment options, and preventive measures.
• Offer guidance on managing medications, lifestyle changes, and other aspects of their care.
• Administrative Tasks:
• Complete necessary documentation, maintain accurate patient records, and ensure compliance with regulatory guidelines.
• Coordinate with insurance providers, pharmacies, and other stakeholders to facilitate seamless care coordination.
• Interdisciplinary Collaboration:
• Collaborate with physicians, nurses, therapists, and other healthcare professionals to ensure a holistic and coordinated approach to patient care.

Patient Support:

• Offer emotional support and address patient concerns, ensuring their comfort and well-being throughout their healthcare journey.

Quality Improvement:

• Participate in quality improvement initiatives, contributing to the enhancement of patient care processes and outcomes.

Professional Development:

• Stay informed about current healthcare trends, regulations, and best practices to enhance your skills and knowledge.

• QUALIFICATIONS:

· Licensed Practical Nurse (LPN) certification (Required)

· Fluent

· Previous experience in patient care coordination or related roles is preferred but not mandatory.

· Strong interpersonal and communication skills

· Empathetic and patient-centered approach

· Ability to multitask and manage time effectively

· Detail-oriented and organized

· Proficiency in electronic medical records (EMR) systems

· Collaborative team player

· Adaptable and resourceful

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Physical Setting:

• Clinic

License/Certification:

• LVN (Preferred)
• BLS Certification (Preferred)
• LPN (Required)

Ability to Commute:

• South Holland, IL 60473 (Preferred)

Ability to Relocate:

• South Holland, IL 60473: Relocate before starting work (Required)

Work Location: In person