What are the responsibilities and job description for the Silverpine morning server position at The Little America Hotel?
TITLE : Server
DEPARTMENT : Food & Beverage
REPORTS TO : Restaurant Manager
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Little America offers excellent benefits such as medical, dental and vision insurance and % matching K
SUMMARY :
The main function of the Little America Hotel Fine Dining Server is to ensure that a high level of customer service is consistently delivered in our Restaurant.
TASKS :
Menu knowledge – must know the basic ingredients in all menu items and standard preparation methods, specials and soups of the day.
Maintain professionalism in demeanor / body language at all times.
HSI knowledge – ability to ring in order in a timely fashion. Accuracy is
imperative.
Deliver guest order with accuracy, ensuring that all accompaniments are there.
Friendliness – must portray a sense of hospitality and attentiveness.
Pre-bus – maintain clean tables, follow steps of service method.
Solicit guest feedback regarding food and service.
Willingness to assist in other areas, if required.
Maintain a clean, organized and sanitized work area. Complete daily side work duties.
PHYSICAL DEMANDS :
Ability to support oneself in an erect and / or completely upright position for a prolonged period of time.
Ability to substantially press against something with a steady force in order to push forward, downward or outward, and to exert a considerable force in order to draw, drag, haul, or tug objects in a sustained motion
Ability to raise substantial objects from a lower to a higher position, or move objects horizontally from position to position.
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