What are the responsibilities and job description for the Club Manager at The Little Dog Lounge position at The Little Dog Lounge LLC?
Job description
```Duties```:
- Manage day-to-day operations of the club, ensuring smooth functioning and beyond exceptional customer service.
- Oversee the care and well-being of animals in the club, including animal care, and animal handling. (Our clients and their pups are the most wonderful people so we need the most wonderful care in return to both of them)
- Train and supervise staff members in proper animal restraint, handling, and care techniques.
- Provide assistance to all the grooming staff, handling their scheduling and assistance if they need it for a pet while getting groomed.
- Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
- Coordinate in club pet sitting services for club members, ensuring the safety and comfort of their pets.
- Maintain cleanliness and hygiene standards in the club facilities.
```Experience```:
- Previous experience in pet care and proven exceptional customer service experience.
- Strong knowledge of animal care, handling, and care techniques.
- Experience in dog training and behavior modification is desirable.
- Excellent customer service skills with the ability to effectively communicate with clients.
- Ability to work well under pressure and handle multiple tasks simultaneously.
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.50 per hour
Expected hours: 20 – 40 per week
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Split shift
Work Days:
- Monday to Friday
Ability to Relocate:
- Latham, NY 12110: Relocate before starting work (Required)
Work Location: In
Job Types: Full-time, Part-time
Pay: $18.00 - $22.50 per hour
Expected hours: 15 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Experience:
- Customer service: 3 years (Preferred)
Ability to Relocate:
- Latham, NY 12110: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23