Demo

Overnight Front Office Receptionist / Security Officer - Residences at The Little Nell - On-Site Housing Available

The Little Nell
Aspen, CO Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/19/2025

Job Description

Position Summary

The Overnight Front Office / Security Officer balances daily financial transactions, verifies guest accounts, and ensures accurate reporting for hotel operations. This role combines overnight front desk responsibilities with accounting duties, providing guest assistance while reconciling revenue, processing payments, and preparing financial reports for management. This is a dual position for Overnight Front Office Receptionist and Security Officer which works under limited supervision and is highly autonomous. This position reports to the Front Desk Manager.

Job Posting Deadline

Applications for this position will be accepted until February 23, 2025.

Essential Job Functions / Key Job Responsibilities

  • Act as Overnight Front Desk Receptionist, Concierge, Security Officer and PBX Operator as needed
  • Submit and process audits
  • Print and distribute house reports
  • Respond to guest requests throughout the night
  • Run arrival reports
  • Start interfaces
  • Verify overnight parking charges
  • Help ensure wake up calls are carried out by verifying that they have been set on the phone console and by making them when they are during the shift
  • Run revenue center detail
  • Roll all expected arrivals and no shows to next day
  • Roll hotel date, post room, and tax
  • Other duties as assigned

Qualifications

Education & Experience Requirements

  • Must be at least 18 years of age
  • High School Diploma or high school equivalent preferred
  • 1 year of customer / guest experience preferred
  • Valid Driver’s License
  • Knowledge, Skills & Abilities

  • Basic industry terminology
  • Knowledge of company policies and procedures
  • Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
  • Strong attention to detail
  • Active listening and interpersonal skills to personalize the guest experience
  • Ability to act professional in a fast-paced environment
  • Ability to understand written and verbal English
  • Ability to work independently with minimal supervision
  • Ability to work effectively in team settings, contributing positively to group dynamics
  • Additional Information

    Work Environment and Physical Demands

  • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
  • Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
  • Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance
  • Job Benefits

    This position is categorized as a regular full-time position eligible for the following benefits :

    Enrollment dates differ across the various programs.

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

    This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

    Aspen One is an equal opportunity employer (Minority / Female / Disabled / Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

    For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com / employment / benefits-and-perks

    Aspen One participates in E-Verify.

    E-Verify & Right to Work Poster

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Overnight Front Office Receptionist / Security Officer - Residences at The Little Nell - On-Site Housing Available?

    Sign up to receive alerts about other jobs on the Overnight Front Office Receptionist / Security Officer - Residences at The Little Nell - On-Site Housing Available career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $34,032 - $42,865
    Income Estimation: 
    $42,327 - $65,301
    Income Estimation: 
    $43,750 - $56,299
    Income Estimation: 
    $34,032 - $42,865
    Income Estimation: 
    $42,327 - $65,301
    Income Estimation: 
    $43,750 - $56,299
    Income Estimation: 
    $59,793 - $89,166
    Income Estimation: 
    $73,266 - $131,599
    Income Estimation: 
    $83,579 - $128,541
    Income Estimation: 
    $28,917 - $36,864
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $43,750 - $56,299
    Income Estimation: 
    $32,914 - $47,783
    Income Estimation: 
    $56,485 - $78,332
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at The Little Nell

    The Little Nell
    Hired Organization Address Aspen, CO Full Time
    Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, sk...
    The Little Nell
    Hired Organization Address Aspen, CO Full Time
    Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, sk...
    The Little Nell
    Hired Organization Address Aspen, CO Full Time
    Job Description Position Summary The Breakfast / Pool Attendant is responsible for setting up, maintaining the breakfast...
    The Little Nell
    Hired Organization Address Aspen, CO Full Time
    Job Description Job Description Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's ...

    Not the job you're looking for? Here are some other Overnight Front Office Receptionist / Security Officer - Residences at The Little Nell - On-Site Housing Available jobs in the Aspen, CO area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!