Deli Manager

DELI MANAGER

PURPOSE OF POSITION:

• The Deli Manager is responsible to assist the Store Manager by providing direct supervision of the Deli department operations including providing customer service and assuring that associates are following company policies and procedures. He/she is also responsible for achieving production and objectives. This position includes performing stocking duties as needed. He/she must have excellent customer service skills, as he/she is the role model for other associates.

ESSENTIAL JOB FUNCTIONS:

• Providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, stocking, shelf allocation, staffing, training, and cooking.

• Assure that all Company and Department specific policies and procedures are adhered to on a regular basis.

ADDITIONAL JOB FUNCTIONS:

• Conducting periodic reviews of work practices and providing information to Store Management.

• Achieving objectives including, but not limited to food safety, workplace safety, and company audits.

RESPONSIBILITIES

• Responsible for the supervision of the entire department.

• Responsible for achieving goals established by Management.

• Responsible to know, understand, and support department specific policies and procedures.

• Ensure that associates perform their work in a safe and ergonomically correct manner.

• Must take action on unsafe working conditions when appropriate.

RELATIONS WITH OTHERS:

• Must be able to relate to the following in a courteous and professional manner:

Customers

Supervisors

Subordinates

Co-workers

Store Management

Vendors

Other people with whom they have contact while on duty

KNOWLEDGE AND BACKGROUND REQUIRED:

• Must be at least 18 years old.

• Ability to handle multiple priorities in a fast-paced environment.

• Problem solving ability.

• Some on the job training is provided.

KNOWLEDGE AND BACKGROUND DESIRED:

• Leadership qualities including, but not limited to: good listening skills; the ability to motivate others; respect for and tolerance of others; the ability to communicate pleasantly and effectively with customers, vendors, Store Management, other Store and Company personnel.

• Thorough understanding of Company and Department specific policies and procedures.

• Good judgment, the ability to make sound decisions and to solve any problems arising in the course of performing the work of the Department

• Excellent customer service skills.

• Ability to understand customers needs and ask questions to expedite the handling of requests.

• High school diploma or better.This position and job description are subject to change, with or without notice. The inclusion of specific duties and responsibilities in this job description is not intended to exclude other duties and responsibilities: From time to time the associate may be assigned duties and/or responsibilities in addition to or different than those set forth above.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Ability to Relocate:

• Townsend, TN 37882: Relocate before starting work (Required)

Work Location: In person