What are the responsibilities and job description for the Customer Service Representative position at THE LOCKSMITH CO.?
The Locksmith Co. is looking for a full/part time dispatcher. Must have the ability to multi-task, great communication skills, work well under pressure, have previous data entry and computer skills, ability to use google maps/excel/docs, be able to take initiative with tasks throughout the day. Be able to triage phones calls and have quick problem-solving abilities. Previous automotive and/or dispatching experience is a plus. The ability to triage/problem solve with the customer to figure out what might be wrong. We are a mobile Locksmith company based out of Clarksville, TN but we also service Clarksville to Paducah, KY down into Nashville as well as the Madisonville/Greenville, KY area. Employees are paid weekly.
Basic Daily Activities:
- incoming/outgoing phones calls to obtain information and follow ups.
- receiving, shipping and maintaining inventory
- scheduling jobs and communicating with techs via computer software
Job Types: Full-time, Part-time
Pay: $12.50 - $14.50 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $13 - $15