What are the responsibilities and job description for the Front Desk Spa Attendant position at The Lodge at Blue Sky?
ESSENTIAL JOB FUNCTIONS :
- Ensure the smooth flow of spa operations by reviewing the daily treatment schedule and preparing / maintaining guest areas.
- Follow spa procedures for opening and closing.
- Greet and warmly welcome our guests as soon as they arrive and help with checking in and out.
- Answer phones, make recommendations and arrangements on spa treatments, and schedule appointments.
- Create and manage appointments on a digital appointment scheduling system.
- Promote and represent The Edge Spa in a professional and enthusiastic manner.
- Create an excellent experience for all guests through a friendly, professional and helpful attitude.
- Help maintain professionalism and cleanliness of the spa.
- Sell and promote memberships, spa packages, enhancements and wellness activities.
- Approach all encounters with spa guests, members and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
- Launder and restock spa bar including teas, water dispensers, elixirs, fruit garnish and retail products, back bar product bottles, tissues, etc. in all areas of spa throughout the day.
- Occasionally assist in the change-over of treatment rooms.
- Assist guests as requested with spa information, locker keys, towels, robes, sandals, amenities, and refreshments.
- Assist with the training of new Front Desk Spa Attendants as needed and directed.
- Follow-up with Manager on all comments, concerns, and suggestions made by staff members and resort guests.
- Report to work in appropriate uniform, on time, and well-groomed according to guidelines.
- Attend staff meetings and training sessions.
- Available to work holidays, weekends and evenings as needed.
- Model and reinforce all standards and policies.
- Maintain helpful, cooperative relations with coworkers.
- Participate in and support hotel and company efforts towards sustainability and environmental initiatives.
ESSENTIAL QUALIFICATIONS :
Required :
Physical Demands :
ABOUT THE LODGE AT BLUE SKY : Nestled between the soaring peaks of Utah's Wasatch and Uinta mountain ranges, a mold-breaking and highly-anticipated concept in hospitality is emerging...The Lodge at Blue Sky sits on thousands of acres of some of the world's most breathtakingly beautiful natural lands, just a few short minutes from Park City, and its unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure. Prestigious industry publications including Travel and Leisure and Forbes have singled out The Lodge at Blue Sky as one of the most sought-after destination hotels in the world this year. When it opens its doors for the first time in May of 2019, the Auberge Resort Group Family looks forward to welcoming guests to share in the Soulful Journey that guides every aspect of this one-of-a-kind resort's operations.
The Lodge at Blue Sky is pleased to invite qualified and passionate candidates to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.
Auberge Resorts LLC is an Equal Opportunity Employer, M / F / D / V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
