What are the responsibilities and job description for the Banquet Server position at The Lodge at Gulf State Park, a Hilton Hotel?
THE LODGE AT GULF STATE PARK
Nestled within the pristine beauty of Gulf State Park, The Lodge at Gulf State Park, a Hilton Hotel, offers an unparalleled coastal retreat on the shores of Alabama's stunning Gulf Coast. Embracing a sustainable ethos, this eco-friendly oasis seamlessly blends modern luxury with environmental stewardship, providing guests with a unique and unforgettable experience. With direct access to miles of white sandy beaches, lush coastal trails, and diverse ecosystems, guests can immerse themselves in nature's splendor while enjoying world-class amenities and hospitality.
The Lodge features 350 elegantly appointed guest rooms and suites, each thoughtfully designed to reflect the coastal charm and tranquility of the surrounding landscape.. Indulge in exquisite culinary offerings at the hotel's signature restaurant, showcasing locally sourced ingredients and Gulf Coast flavors, or unwind with a refreshing drink at the beachfront bar. With an array of outdoor activities, including kayaking, paddleboarding, and biking, as well as a sparkling swimming pool and fitness center, The Lodge at Gulf State Park offers an escape for travelers seeking serenity and adventure along Alabama's enchanting coastline. The Lodge also offers 40,000 square feet of event space.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Lodge at Gulf State Park a one-of-a-kind experience on the gulf coast.
THE ROLE
Position: Banquet Server
Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
- Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
- Set tables, glassware, flatware and silver ware per dining rules and specification.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.