case manager

The Lord's Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate, and effective services to homeless men, women, and children in our community.

We are an organization committed to building an inclusive, varied workplace welcoming to people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For, as a Best Place to Work in Florida, and nationally as an Inclusive Workplace.

What Makes Us Unique

• Generous paid time off including vacation, sick leave, and holidays
• Maternity/Paternity Leave
• 401k with automatic 3% employer contribution
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances
• Employee assistance
• Tuition Reimbursement
• Flexible work environment

About the Position

We are seeking a Case Manager to join our Community Engagement team working with our PATH program. The Case Manager provides comprehensive case management services for individuals experiencing homelessness with high mental health needs.

The Case Manager performs a variety of case management functions, including individual assessment and service planning, SOAR applications, linking to needed services, service implementation and coordination, monitoring service delivery, client advocacy, and street level outreach and engagement.

Responsibilities

• Screen applicants for eligibility through telephone, office visit, written documentation or a combination of the latter
• Work with individuals to develop action plans
• Work with individuals to complete assessments to inform linkages and connections to housing, community mental health services, benefits, and other resources
• Maintain timely documentation and case notes in client file
• Provide appropriate referrals to educational classes, training programs, counseling, legal services, credit counseling or other community resources
• Follow-up with referrals made and advocate on behalf of clients when appropriate
• Provide SOAR referrals as needed
• Attend weekly staffing meetings with the Supervisor
• Keep current on resources available within the community by attending workshops, conferences and meetings as assigned by the Supervisor
• Utilize and update client information on required data systems
• Prepare letters, memos and other documentation using Microsoft Word
• Develop relationships with community partners and conduct community outreach to develop client referrals as needed
• Collaborate with the Advancement Department as it applies to gifts-in-kind and sharing client stories to aid the department with necessary information to share the impact of The Lord's Place with our community
• Perform additional duties as assigned by the PATH & SOAR Supervisor according to business needs

Recovery-Oriented System of Care

Staff are expected to integrate and adopt the principles of a Recovery Oriented System of Care in their delivery of services. This includes:

• Strength-based approaches that promote hope
• Anchored in the community
• Person- and family-directed
• Supportive of multiple pathways toward recovery
• Based on family inclusion and peer culture, support, and leadership
• Individualized approaches that are holistic, culturally competent, and trauma informed
• Focused on the needs, safety, and resilience of the participants that we serve
• Approaches that encourage choice
• Grounded in partnership and transparency
• Focused on supporting people with creating a meaningful, fulfilling life in their community

Requirements

• Requires bachelor's degree in social work or related field
• Minimum of one year's experience in the social work field preferred
• Must pass a level 2 background screening
• Must have a valid FL driver's license with a clean driving record
• Familiarity with local support groups and agencies that provide services preferred
• Requires excellent verbal and communication skills
• Computer skill, including a working knowledge of Office 2016 or higher required
• Requires ability to operate business equipment used daily within the organization
• Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes
• Requires completion of SPDAT and agency case management training within the first 90 days of employment

Compensation details: $43,000-$45,000 Yearly Salary

Salary : $43,000 - $45,000