Senior Group Sales Manager

Description

About Us

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.

Job Summary

The Senior Group Sales Manager role is responsible for effectively soliciting and promoting professional business development with all accounts of their market segments. They are also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

Responsibilities:

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Develop a complete knowledge of company sales policies and SOPs, and ensure knowledge of and adherence to those policies by the sales team 
• Initiate and follow up on leads. 
• Maintain and participate in any active sales solicitation program. 
• Monitor production of all top accounts and evaluate trends within the assigned market. 
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales 
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Advanced knowledge of market trends, competition and key customers of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications

Qualifications:

• 3 years of hotel sales experience 
• Corporate Group, Leisure, and SMERF experience strongly preferred. 
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Advanced knowledge of hotel and competitive market.
• Ability to execute appropriate action plans.
• Desire to participate as part of a team.
• Must be willing to pitch-in and help co-workers with their job duties and be a team player.
• Knowledge of hotel operations, including marketing plans, 
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to maintain confidentiality of information

Education and Experience Requirements

• High school or equivalent education required. Bachelors degree preferred.

Policy and Service ResponsibilityPhysical Requirements

• Able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.

Salary : $80,000