Outside Services Attendant

Description

Position Summary

Responsible for being attentive to all members needs while maintaining a clean, organized work environment through-out all three departments of the outside operations: Practice Facilities, Bag Room & Cart Barn. Relied upon to work efficiently with in the procedures of each part of the operation while keeping in line with the standards of The Los Angeles Country Club and expectations of its membership.

Position Responsibilities

Practice Facilities

• Consistently present entire practice facility in a pre-determined fashion each day
• Keep chipping greens clear of golf balls after member and guest use
• Rake all bunkers after member and guest use
• Keep range deck clear of broken tees when possible
• Communicate with Starter to ensure players head to the first tee in a timely and orderly fashion
• Communicate with Golf Instructors to make sure they have all supplies necessary for their lessons
• Make sure the practice facility is fully stocked with golf balls in all necessary stations by periodically picking and cleaning used golf balls throughout the day
• Clean all golf balls hit onto the range before presenting them for use again
• Work with Golf Professional staff with extra duties during tournaments and events

Bag Room

• Maintaining an up to date bag storage book that matches assigned bag slots for ease of bag retrieval
• Always be present & visible to deter members retrieving their own bags
• Clean all members clubs before storing them after play
• Communicate with Starter to pull members golf bags in a timely fashion
• Check rental sets to make sure no clubs are missing after use
• Keep bag storage area clean and presentable at all times
• Perform club repairs such as re-gripping, re-shafting and other basic club repair services
• Communicate with Cart Barn Attendant to ensure appropriate number of golf carts are available
• Greet and assist all members or guests coming off the course and/or driving range
• Work with Golf Professional staff with extra duties during tournaments and events

Cart Barn

• Maintain the daily cleanliness and restocking of cart fleet at all times
• Keep cart barn clean and organized at all times
• Utilize cart rotation program for equal use among cart fleet
• Follow Armor-all detailing scheduling program to maintain spotless cart fleet
• Report all cart maintenance issues to immediate supervisor in a timely fashion
• Remain in communication with starter and bag room attendant to ensure proper number of carts are parked up top for member and guest use
• Work with Golf Professional staff with extra duties during tournaments and events

Qualifications

Specific Job Knowledge, Skills and Abilities:

• Must be able to read, write, and communicate effectively
• Ability to work harmoniously with patrons and fellow employees
• Ability learn and enforce course policies, rules and regulations
• Ability to follow verbal and or written instructions
• Ability to use equipment and tools properly and safely
• Good oral and written communication skills
• Must be physically able to do assigned work as outlined

Education

• High school graduate

Experience

• One (1) year previous experience in country clubs is preferred

Physical Demands

The physical activities listed below are representative of those that will be required on a regular basis to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For a 40 hour work:

• Work involves lifting, pushing, pulling, loading or carrying 60lbs or more
• Work involves moving/driving equipment or motorized golf carts
• Work involves bending, squatting, stooping, scrubbing, pushing, pulling, stirring, reaching, lifting, sitting, and twisting.
• Work involves climbing or running
• Work involves being outside or exposed to weather conditions over a long period of time
• Work involves long periods of standing or walking

Grooming

All employees must maintain a neat, clean and well-groomed appearance per club standards. Professional business attire required.

Other

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club. In addition, attendance at all scheduled training sessions and meetings is required.

Salary : $20 - $22