What are the responsibilities and job description for the National Account Manager position at THE LOSS PREVENTION GROUP, INC?
Metro One Loss Prevention Services Group, Inc. is seeking a National Account Manager for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our client’s logistics facilities throughout the United States. The Account Manager is a salaried position reporting directly to the Director and Client. The officers and shift supervisors assigned to all locations report to this position.
Responsibilities:
- Provides on-site leadership for the security personnel assigned to the facility
- Acts as the principle contact for client management at the facility
- The hiring, supervision, training, scheduling and development of all shift supervisors and officers assigned to distribution center(s)
- Achieving performance metrics established by the client for the security functions performed by Metro One officers
- The performance of all Metro One internal programs, policies and reporting
- Achieving performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling and report filing
- Establishing productive, collaborative relationships with client site management and Metro One management
- Maintaining communication protocols that provide a productive client relationship
- Consistently delivering a service that exceeds client expectations
- Maintaining all patrol / fleet vehicles and equipment utilized in performance of the security function on the site
- The performance of initiatives, emergency response and other tasks required by Metro One management.
Qualifications:
Ideal candidates will have administrative experience in security or related field and/or logistics operations