What are the responsibilities and job description for the Engineer, Integration & Business Systems position at The Lovesac Company?
Our purpose :
At Lovesac, we are committed to helping people fill their homes with Total Comfort. That means having furniture that can evolve along with them as life unfolds.
From Sactionals, The Worlds Most Adaptable Couch, to Sacs The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill which is good for families and our environment.
What We Believe :
Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMatters
We are committed to working and succeeding by incorporating our Guiding Principles into everything we do :
We can all win together
Doing less and doing better
Were borrowing this earth from our children
Home is where life happens
Love Matters
Currently, we are seeking to hire an Engineer, Integration and Business Systems. In this role, you will be responsible for understanding and facilitating how systems operate regarding existing and future integrations. You will use your technical skills to provide solutions to remediate bugs / issues, test updates as well as provide longer term solutions. You will be required to follow compliancy controls and offer support to our cross functional partners daily.
This is a fully remote position.
Summary of Key Job Responsibilities :
- Responsible to meet or exceed all goals and key performance indicators (KPIs).
- Plan, review and revise configurations and customizations of NetSuite as needed to meet evolving needs.
- Work directly with internal / external developers, NetSuite and / or other Professional Services organizations to drive and coordinate larger (more complex) NetSuite projects while assisting with configuration and other work as assigned.
- Manage data analysis and integration of disparate systems
- Concept, design and development of interfaces and integration architectures
- Maintain the integrity and smooth functioning of the company's integration architecture
- Provide front line support and troubleshooting with regards to all aspects of NetSuite and data integrity, including the NetSuite - Suite Commerce In Store (SCIS) point-of-sale solution.
- Evangelize capabilities of NetSuite across the organization to help drive user adoption across.
- Manage multiple streams of work, actively communicating progress, roadblocks, and next steps. Follows best practices for testing, development, deployment, and implementation.
- Partners with internal and external resources to develop and execute User Acceptance Test Cases to include the NetSuite SCIS point-of-sale solution.
- Offer solution-oriented support to our cross functional partners, NetSuite team and integration developer on all NetSuite related issues.
- Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
- Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Requirements & Qualifications :
Lovesac Core Values
Audacious Dreamers
Willing to sweep the floors
Grit
Aspirational Values
Customer Centricity
Only A Players
Executional Excellence
Consciousness
Table-Stakes Values
Positivity
Flexibility
Inclusivity
Insatiable Learning
Passion
Collaboration
Empathy
Transparency
Our Showrooms, including our website, are open seven days a week and require morning, evening, weekend and holiday availability.
Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and / or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other characteristic protected by applicable law.
Disclaimer : The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. The job may change as the business changes or customer need changes or may vary somewhat from location to location. Management retains the right, authority and discretion to add or change the duties of the position at any time. Associates must learn and observe applicable company policies and safe practices, as well as perform all duties assigned by supervisors. This job description does not constitute an employment contract.
To the extent an employee requires a reasonable accommodation in order to perform the duties of this job, please direct such requests to The Lovesac People Department.