What are the responsibilities and job description for the Supervisor of Environmental Services and Transport position at The Lowell General Hospital?
This position oversees day to day operations within the Environmental Services and Patient Transport department. This position is responsible for room inspections, coordinating floor care program, payroll, and coaching and counseling. This position will also be performing various other tasks to aide the other departments that make up Hospitality Services. Works cooperatively within department and other services to create a system of quality health care. Hours: 40 hours per week - Evening/Night Shift Mon- Friday 5:30pm- 1:30am shifts Every other Saturday & Sunday 3pm-11:30pm shifts Rotating (every other) Weekend and Holidays shifts required Peer shift coverage required Location: Lowell General Hospital- Main Campus Minimum Qualifications: 1. High school diploma or equivalent. 2. Three (3) years of related experience in a hospital setting. Preferred Qualifications: 1. Bilingual. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Conducts room inspections on a daily basis. 2. Demonstrates effective verbal and written communication. 3. Follows IVR phone system when taking requests from SRC. 4. Coordinates floor and carpet care schedules and follows up with appropriate documentation. 5. Reviews are done in a timely manner. 6. Maintains composure and professionalism during difficult situations. 7. Demonstrates an appreciation of cost factors in routine performance of duties, Maximizes cost efficiency. 8. Coordinates furniture moves and meeting set-ups in a timely and accurate manner. 9. Inventory is kept current and communicated to manager when supplies are needed. 10. Ensures Payroll and work schedules are completed weekly and with accuracy. Physical Requirements: 1. Standing, walking, bending, and stretching majority of shift. 2. Ability to push heavy loaded carts and lift between 30-60 lbs. 3. Occasional climbing of ladders. 4. Frequent exposure to dirt, dust, blood, body waste, and contaminated waste. Exposure to climate conditions when depositing trash in compactor. 5. Possibility of cuts and needle punctures. 6. Occasional exposure to hazards which may cause serious injury/illness (T.B., hepatitis, rodent bites). When working in non-patient areas, those hazards are minimal. 7. Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard. Skills & Abilities: 1. Ability to effectively communicate in English verbally and in written format. 2. Ability to read and understand procedures and directions in English. 3. Ability to multi-task and establish priorities. 4. Ability to maintain organization in a changing environment. 5. Exhibits initiative, responsibility, flexibility, and leadership. 6. Ability to use working knowledge of environment and equipment to meet established objectives. 7. Ability to interact with other hospital staff members, visitors, and patients in a friendly, cooperative manner. What We Offer: Competitive salaries & benefits Medical, dental & vision benefits that start on day one! 403(b) retirement with company match Tuition reimbursement Free on-campus parking About Lowell General Hospital: Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors. Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.