Demo

Surveillance Operator

The Lucky Moose Casino & Tavern
Nashua, NH Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/12/2025
The Lucky Moose Casino and Tavern is looking for an experience Surveillance Officer to support our team! Here at the Lucky Moose Casino, we believe “small is beautiful.” Guests have a choice for their casino entertainment, and we know everyone wants a great party. Become part of a carefully selected Team from throughout the region that is just the right combination of happy-go-lucky and dedicated to our mission and values. We believe we have assembled a team who has taken the pledge to create the most fun, inviting and exciting environment in the State!
JOB SUMMARY: The Surveillance Operator is responsible for operating and maintaining surveillance equipment, watching both live and recorded video surveillance footage and reporting incidents or suspicious activity.

JOB RESPONSIBILITIES:
  • Diligent in the consistent and strategic surveillance of the gaming floor and observation of operators throughout assigned shift.
  • Ensure all equipment is operational and documents/reports any malfunctions immediately to the Surveillance Manager or Above.
  • Ensure surveillance activities are properly documented and file appropriate incident reports.
  • Ensure all incident reports are completed accurately and in a timely manner.
  • Properly secures all potential evidence from CCTV video recordings.
  • Consistently adheres to strict confidentiality in all matters related to property Surveillance
  • Cooperates with New Hampshire State Lottery Officials
  • Effectively records all gaming transactions in accordance with all policies, procedures, and regulatory guidance.
  • Follows all policies and procedures as they relate to addressing barred/banned patrons.
  • In the absence of the Surveillance Manager, inform the Director of Operations and/or GM of all significant incidents. This includes threats to property, scams and cheating, mass disturbances, loss of coverage of either of the counts or collections, etc.
  • Develops and maintains professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers and guests including vendors
  • Ensure work activities are completed accurately, efficiently, and in a timely manner.
  • Works safely, including clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
  • Maintains regular attendance at scheduled department meetings.
  • Assists with training/mentoring of new Team Members as requested.
  • Maintains all appearance standards in accordance with established uniform and appearance guidelines.
  • Inform the Surveillance Manager on duty of any irregularities and unusual situations when they occur.
  • Keeps a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
  • Is honest in all interactions and displays a high degree of integrity.
  • Works independently with little to no supervision or as part of a team is required.
  • Must be and remain compliant with all legal or company regulations for working in the industry.

EDUCATION AND EXPERIENCE:
  • Must be 21 years of age or older with a high school diploma or general education degree (GED).
  • At least one year of industry and surveillance related experience.
  • Knowledge of Table Games preferred.
  • Must pass all required pre-screening and background checks.
  • Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
  • Must be able to obtain and maintain a valid New Hampshire gaming license.

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to move in and around the work area throughout the entire workday.
  • Must be able to sit, stand or walk for extended periods of time.
  • Must be able to repeat the same movements.
  • Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.
  • Must be able to successfully communicate on a regular basis with all co- workers, vendors, and guests both in person and over the telephone.
  • Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner.
  • Must be able to access and interpret information on computer screens.
  • Must be able to work in an environment where smoking is permitted, and it can be loud with guest chatter, overhead music, and live entertainment.
  • Must be able to lift and carry up to 30 pounds and respond to visual and aural cues.
  • Requires the ability to distinguish letters or symbols and eye hand coordination.
The Lucky Moose Casino & Tavern is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Surveillance Operator?

Sign up to receive alerts about other jobs on the Surveillance Operator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$35,939 - $45,078
Income Estimation: 
$158,672 - $239,004
Income Estimation: 
$44,944 - $57,970
Income Estimation: 
$70,556 - $92,171
Income Estimation: 
$158,672 - $239,004
Income Estimation: 
$35,939 - $45,078
Income Estimation: 
$158,672 - $239,004
Income Estimation: 
$44,944 - $57,970
Income Estimation: 
$44,944 - $57,970
Income Estimation: 
$158,672 - $239,004
Income Estimation: 
$48,861 - $61,571

Sign up to receive alerts about other jobs with skills like those required for the Surveillance Operator.

Click the checkbox next to the jobs that you are interested in.

  • Camera Operations Skill

    • Income Estimation: $44,944 - $57,970
    • Income Estimation: $48,861 - $61,571
  • Emergency Management Skill

    • Income Estimation: $40,081 - $50,816
    • Income Estimation: $42,327 - $65,301
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Surveillance Operator jobs in the Nashua, NH area that may be a better fit.

Surveillance Operator

The Nash Casino, Nashua, NH

Sportsbook Surveillance Room Operator

DraftKings, Nashua, NH

AI Assistant is available now!

Feel free to start your new journey!