What are the responsibilities and job description for the Inside Sales position at The Macomb Group?
Job Description – Inside Sales
Title
Inside Sales
SUMMARY
The Macomb Group, a leading distributor in the Midwest specializing in Pipe, Valve, and Fittings, is seeking a full-time Inside Sales Associate for our Deacon location in Harleysville, PA. We are looking for an individual with a positive attitude who can effectively manage sales-related tasks, including telemarketing, order processing, and customer service. Responsibilities include managing assigned outside sales accounts, processing customer orders, and providing quotes and inquiries. The ideal candidate will also be responsible for monthly telemarketing 10-11 house accounts, as directed by the sales manager, and maintaining up-to-date records for all house accounts.
The Macomb Group has differentiated itself from competitors by continually expanding our operations to provide unbeatable specialty services, a huge inventory, energy-efficient solutions, and exceptional customer service. If you are a motivated, enthusiastic, self-driven individual, we invite you to apply to join our growing team.
RESPONSIBILITIES
On a day-to-day basis, performs the following:
- Prepares work orders received via telephone, mail, fax, or EDI. Orders should be processed accurately and as quickly as possible.
- Coordinates the purchasing of items necessary to expedite the work orders when required. Non-routine items should be coordinated through purchasing.
- Sets up material work orders for special handled materials including vendor contact to obtain necessary commitments and information.
- Contacts individual assigned accounts with the main goal being to increase sales by providing exceptional account servicing.
- Obtains the required information, and data, to process a return authorization on a timely basis.
- Prepares quotations in a timely, competitive manner while supplying the customer all the required information in a complete and professional format.
QUALIFICATIONS
Ability to read and interpret documents such as purchase orders, invoices, work instructions, and procedure manuals. Ability to interpret and respond to routine correspondence. Ability to add, subtract, multiply, and divide in all units of measure. Ability to create and use spreadsheets, as well as have experience with word processing.
EDUCATION and/or EXPERIENCE
Ideal candidate should possess an Associates/Bachelor’s Degree. Mechanical trade oriented background is definitely a plus.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, or crouch. The employee is regularly required to sit. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Our Culture
With over 25 locations in multiple states, each branch has created a culture within our company that stems from cooperation, teamwork and of course the notion that we are BUILT TO SAY YES, not only to our customers but to you as well.
We often gather for company provided lunches, sponsor lunch and learn sessions to share our knowledge, and hold customer appreciation BBQs. We have seasonal sports competitions for employees to win prizes and tailgates for football, baseball, and basketball.
We also celebrate you by rewarding work anniversaries, employee appreciation day celebrations, recognizing inside/outside sales leaders, honoring our vets, observing casual Fridays and much more!
Come join our team and see why our employees love The Macomb way!
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