Pastry Chef

As our Pastry Chef, you’ll lead all bakery production for the hotel, creating everything from scratch—from beautiful breakfast pastries and breads to cookies, bars, cakes, plated desserts, and more. Your creations will be featured in our restaurant, banquets, weddings, and events of all kinds. This is a hands-on position with a strong leadership component, ideal for someone who is as passionate about teamwork and organization as they are about sugar and butter.

What You’ll Do:

• Oversee all baking needs for the hotel’s food outlets, including restaurant service, banquets, and special events
• Produce a wide range of items: breads, crackers, rolls, breakfast pastries, cakes, tarts, cookies, plated desserts, mini sweets, and more
• Create new and seasonal menu items, showcasing creativity while honoring timeless classics
• Manage weekly production schedules with efficiency and precision
• Order ingredients, maintain inventory, and build strong relationships with vendors
• Interview, hire, schedule, and lead the bakery team—including performance reviews, coaching, and daily direction
• Maintain a clean, organized, and compliant workspace, ensuring health and safety standards
• Thrive under pressure in a high-volume environment while managing multiple tasks simultaneously

What We’re Looking For:

• Previous experience in a similar role, ideally within a hotel, resort, or conference center setting
• Strong background in high-volume production and scratch baking
• Passion for pastries and a deep understanding of baking techniques and classic recipes
• A proactive, organized leader who takes pride in their craft and in mentoring others
• Positive attitude and adaptability in a fast-paced, team-oriented kitchen
• Strong communication skills and the ability to remain calm under pressure
• A love for both creativity and consistency—someone who knows that classics are classics for a reason, but still has fun with innovation

Typical Schedule:

• Early morning hours (typically 5:00am–2:00pm), with some flexibility depending on availability
• Weekend and holiday availability may be required based on event needs

Starting Salary: $55,000 , depending on experience.

About Us:
With over 27,000 square feet of meeting space and a vibrant on-site restaurant, our property is always buzzing with activity—from corporate conferences and elegant weddings to intimate gatherings and large-scale events. Our in-house catering team is central to it all, and at the heart of that team? Our mighty bakery.

Our pastry kitchen may be small, but we produce an impressive spread of sweet and savory delights:

• Artfully plated desserts for weddings and events
• Flaky pastries and scones to fuel early morning meetings
• House-made breads for our restaurant and banquets
• Classic and seasonal desserts that make our guests say, “Wow!”

We believe in honoring the timeless classics and pushing the envelope with fresh ideas—so if you can whip up a perfect pâte à choux and still get excited about experimenting with a new flavor profile, we want to meet you!

Qualifications:

• Minimum of 5 years professional from-scratch baking experience in a high-volume setting (preferred) OR
• A degree or certification in Baking & Pastry Arts from an accredited culinary school, combined with relevant hands-on experience
• Minimum of 3 years Supervisory experience
• Strong written and verbal communication skills
• Firm understanding of systems of measurement
• Experience baking in a professional setting, preferably high volume (within a hotel preferred, but not required)
• Capable of standing for an 8-10 hour shift

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

Benefits

We hire the most highly qualified people available and provide a competitive benefits package which includes:

• Free employee parking underground
• Discounted hotel rooms
• Discounts at Circ and Starbucks
• 401-K matching retirement plan
• Paid time off
• $1,000 employee referral bonus!
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
• Pet Insurance for part time and full time employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

Full-time positions also offer:

• A rich Quartz health insurance plan - Our best plan has NO deductible! 
• Delta Dental insurance
• Vision insurance
• Company-paid basic life insurance and short term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Salary : $55,000