What are the responsibilities and job description for the Restaurant Server position at The Madison Hotel - Rod's Steak & Seafood Grille -...?
Fine Dining Server at Rod’s Steak & Seafood Grille
Job Description:
We are seeking a professional and experienced Server to join our team at Rods a premier fine dining steakhouse renowned for its impeccable service and exquisite cuisine. As a Server, you will be the primary point of contact for our guests, ensuring their dining experience exceeds expectations.
Responsibilities:
- Provide exceptional dining service to guests in a courteous and efficient manner, maintaining the high standards.
- Develop an in-depth knowledge of our menu items, including ingredients, cooking methods, and wine pairings, specifically focusing on our steak selections.
- Guide guests through the menu, assisting with food and beverage selections, and offering personalized recommendations.
- Ensure accurate order taking, delivering food and beverages in a timely manner, and managing any special guest requests.
- Conduct regular table checks to ensure guest satisfaction, addressing any issues promptly and professionally.
- Maintain cleanliness and mise en place at your station and in the guest dining area, ensuring all flatware, glassware, and dishes are presented impeccably.
- Process guest payments securely, accurately, and efficiently.
- Work collaboratively with the kitchen and bar staff to ensure smooth service and a memorable dining experience.
Requirements:
- Previous experience as a server in a fine dining environment is strongly preferred.
- Extensive knowledge of food and beverage, preferably with expertise in steaks and wine pairings.
- Exceptional interpersonal and communication skills, with a passion for service excellence.
- Ability to work efficiently in a high-pressure, fast-paced environment.
- A refined and professional appearance.
- Availability to work evenings, weekends, and holidays as needed.
- A proactive, solution-oriented approach to service and guest satisfaction.
- Basic math skills for handling cash and credit card transactions.
Benefits:
- Competitive wage plus tips
- Opportunities for professional development and training in fine dining service
- Employee discounts at Rods and affiliated establishments
- A supportive and inclusive work environment
- 401K program
- Health and Dental Benefits
- Paid Time off
