What are the responsibilities and job description for the Houseperson position at The Madrona?
Join our dynamic team as a Houseperson to join our hotel housekeeping team! Experience is preferred but we're willing to train the right candidate. A flexible schedule and weekend availability is required.
A LITTLE ABOUT US
Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona, features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings. From breakfast, lunch, and dinner to exceptionally curated private events, pop-up dinners, and local gatherings utilizing all nine acres of our beautiful property. Our Chef's garden, fruit and olive orchards, and vineyard provide a truly unique farm to table experience for our guests and staff alike. As part of the leadership team of The Madrona you are an extension of Mosaic Hotels and Restaurants' unique edge to deliver uncommon hospitality.
WHAT WOULD YOU DO AS A HOUSEPERSON
The Houseperson is responsible for creating a fresh and inviting atmosphere for guests by making sure all areas of the hotel are clean. Responsibilities include maintaining the common areas of the hotel such as the lobby, hallways and activity areas like the pool, spa, fitness center and laundry rooms. This position supports and assists housekeeping team members in their daily duties including turndown.
REQUIRED COMPETENCIES:
- Guest and customer service focused
- Friendly and welcoming demeanor when dealing with guests and/or co-workers
- Excellent attendance
- Knowledge of proper cleaning techniques
- Awareness of safety precautions for working with cleaning agents
- Attention to detail Ability to work independently as well as a member of a team
MINIMUM QUALIFICATIONS:
- Experience working in hotel housekeeping
- Ability to work a flexible schedule
The Madrona is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.
Palisades Hospitality offers the following benefits for eligible full time employees:
Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,
Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18
Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.
