What are the responsibilities and job description for the Residential House Cleaner position at The Maid's in Alparetta?
Purpose:
To ensure the highest level of customer service satisfaction by executing the quality and productivity of The Maid's System in every customer home.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Deliver quality, efficient and courteous service while performing any combination of the services of The Maids 22-Step Healthy Touch Deep Cleaning System
- Perform all duties in an honest, safe and secure manner in strict accordance with The
- Maids policies, cleaning system and procedures
- Delegates duties and provides supervision of each Team Member to ensure adherence to quality standards and procedures
- Evaluates Team Member performance and provides recommendations to management regarding promotions, transfers, or dismissals
- Provides training to new and experienced Team Members when necessary
- Responsible for daily reporting including but not limited to customer complaints, payment collection, time keeping records and vehicle mileage
- Responsible for the reporting of any issues to management such as mechanical problems, delays, accidents, or other traffic and transportation situations
QUALIFICATIONS
PERSONAL ATTRIBUTES
- Ability to comprehend and follow routine directions
- Ability to operate vacuums and other cleaning equipment
- Excellent communication skills, both verbally and in writing
- Ability to maintain positive attitude
- Superior customer service and interpersonal skills
- Knowledge of business and management principles involving leadership, production methods, and coordination of people and resources
DESIRED SKILLS AND EXPERIENCE
- Basic knowledge of the English language
- Valid driver’s license preferred
- Supervisory experience and/or demonstrated supervisory potential preferred
- Bi-lingual (English/Spanish) skills are advantageous but not required
- High school diploma or GED equivalent is preferred but not required
PHYSICAL REQUIREMENTS
- Ability to stand and/or walk continuously Ability to lift up to 30 lbs.
- Ability to climb, balance, bend/stoop, and kneel frequently Ability to grasp, manipulate or assemble objects
- Ability to reach below, at, or above shoulder level frequently Ability to constantly operate cleaning utensils and materials
COMPANY BENEFITS
- Company Car provided
- Company Uniform:
- All equipment is provided: Vacuum, Cleaning supplies, cloths, etc
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Company car
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
Application Question(s):
- Do you have a valid driver license?
Ability to Commute:
- Alpharetta, GA 30022 (Preferred)
Work Location: In person
Salary : $15 - $16