Houseperson

The Manchester Hotel

Kentucky poet Wendell Berry once said of his home soil, “What I stand for is
what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full-galloped feeling.

Responsibilities:

• Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.
• Remove soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycle bottles, cans, and papers in appropriate receptacles.
• Maintains all carpets through extraction and spotting methods.
• Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.
• Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.
• Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.
• Aids housekeepers as needed with removal of rollways and stripping of rooms.
• Reports any missing/found items, damages, and maintenance issues.
• Responds to guest requests and questions.
• Reports on guest issues and complaints to Housekeeping Supervisor and/or Housekeeping Manager.
• Stocks linen closets with supplies (soap, shampoo etc.).
• Other duties as assigned by your supervisor or manager.

Qualifications:

• Knowledge of carpet care, tile care, buffing machines, extractors a plus.
• Able to work a flexible schedule, as times needed vary based on occupancy.
• Must pass a background check.

Physical Requirements:

• Must be able to lift up to 50lbs and climb stairs numerous times daily.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
• Must be able to bend down and get on and off floor numerous times per day.

Education/Formal Training:

• High School Diploma/GED

Experience:

• Experience a plus but not required.

The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm