Client Care Coordinator - Metro Atlanta

Locations: Marietta, Columbus, or Savannah offices

Company: The Manely Firm, P.C.

Base Compensation: $40,000.00- $55,000.00 (with the ability to earn more)

At The Manely Firm, P.C., we’re more than just a family law firm—we’re a global leader in delivering exceptional legal services. With a diverse, international team that speaks over a dozen languages, we operate from six beautiful locations in Georgia. Our unique approach goes beyond technical skills to include Compassion Integrity Training and Conflict Resolution, ensuring that our clients receive the best service in a caring and professional environment.

Why You’ll Love Working Here:

• Make a Global Impact: Help families around the world while growing your career.
• Work-Life Balance: Enjoy a fulfilling job with the stability and flexibility you need.
• Fun & Professional Culture: Thrive in a workplace where excellence meets enjoyment.
• Beautiful Locations: Choose from either our Marietta, Columbus, or Savannah offices.

Job Description:

We are seeking a legal sales and client satisfaction professional to join our team! You will be responsible for providing product and service information to potential new clients from all around Georgia and all around the world. Duties include setting initial paid client consultations with attorneys and conducting ongoing, non-legal client service calls to promote client satisfaction. Base salary plus performance bonuses for documented client satisfaction calls. Bilingual candidates are encouraged to apply.

Key Responsibilities:

• Provide information to potential new clients about the firm's legal services and products
• Sell and set new client's initial strategy sessions with attorneys
• Maintain ongoing, new-client contact to promote client communication and client satisfaction
• Handle non-legal, new-client issues and concerns
• Document and update client records based on interactions
• Secure client survey responses and testimonials
• Develop and maintain a knowledge base of the firm's evolving products and services

​Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to build rapport with potential clients and clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Desired Attributes:

• You smile when you answer the phone
• You don't relate to clock watchers
• You see problems as opportunities
• You know a lost sales opportunity is a lost opportunity to help someone
• Unfinished business makes you break out in hives
• You are an awesome juggler of tasks and can change gears quickly
• You brag about your work ethic and can't stand to be outworked by your colleagues
• No Drama is your middle name
• You don't use four-letter words in the workplace, especially CAN'T
• The only thing you like more than succeeding is helping a teammate succeed
• You enjoy and value cultural diversity

Our Values:

• We Lead with Care
• We Deliver with Excellence
• We Execute Strategically
• We Celebrate Diversity
• We Embrace Growth

Benefits Package:

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance to keep you and your family well-protected.
• Disability Insurance: Short-Term Disability (STD) coverage for added security in case of unexpected health issues.
• Life Insurance: Basic life insurance, with options for voluntary and supplemental coverage, including dependent life insurance for your loved ones.
• Critical Illness Protection: Insurance to support you financially in the event of a serious illness.
• Retirement Savings: 401(k) plan with company match to help you build a secure financial future.
• Employee Support: Access to our Employee Assistance Program (EAP) for confidential support and resources.
• Annual Retreat: Join us for our exclusive Legal Sales Associates designed for professional development and team bonding.
• Flexible Work Options: Enjoy the possibility of flexible work hours to fit your lifestyle.
• Generous Time Off: Paid Time Off (PTO) for personal and vacation days, plus 10 paid holidays each year.
• Exclusive Discounts: Employee discounts on various products and services.
• Parking Benefits: Paid parking to ease your commute.
• Team Building: Engage in company-sponsored events and team-building activities for a fun and collaborative work environment.
• Prime Office Locations: Work from our conveniently located, state-of-the-art offices.

If you’re ready to dive into a role where your skills will shine and your contributions will make a difference, apply today and join our dynamic team! We can’t wait to meet you!

The Manley Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $40,000 - $50,000