What are the responsibilities and job description for the Digital Media Services Coordinator Job at The Mann Center for the Performing Art position at The Mann Center for the Performing Arts?

Job Description

Over the past decade, the Mann Center has made significant investments in customer-facing technology, including a new LED plaza display, an interactive learning classroom, and a Webby-nominated website. As part of the next wave of digital improvements, and leading up to Mann’s 50th anniversary in 2026, the role of the Digital Media Services Coordinator has been created. This is an exciting time and opportunity to join the Mann team; the Digital Media Services Coordinator will help produce and launch several new digital initiatives, including LED displays, touchscreens, digital signage, and an updated website.

Culture

Vision : The Mann will be recognized as the national model and trusted curator of “must-see” performances and transformative experiences in Philadelphia and beyond.

Mission : The Mann Center for the Performing Arts – situated in historic Fairmount Park with breathtaking views of Philadelphia’s skyline – serves as one of the nation’s premier non-profit and intercultural outdoor performing arts organizations by :

Creating, presenting, promoting, convening, and collaborating on a broad spectrum of high-quality, compelling, welcoming, and inspiring entertainment experiences in its acclaimed multi-stage campus;
Providing leadership in arts education through innovative and high-impact, collaborative educational activities for young people throughout the Philadelphia region;
Fulfilling the expectations of 21st-century audiences by embracing multimedia platforms;
Being a deeply valued civic asset to everyone in the Philadelphia region, an active community stakeholder in West Philadelphia and our immediate neighborhoods, and a responsible steward of our natural campus and resources; and
Making its facilities available as a public service to other non-profit organizations.

Values : The Mann is committed to fostering long-standing relationships with its stakeholders—both internal and external—based on the following core values :

Excellence – We seek to create first-class experiences that are unparalleled. We strive for exceptional quality in everything we do by always putting forth our best effort.

Diversity, Equity, and Inclusion – We foster a community marked by openness, fairness, and equality. We value, respect, and leverage our differences while sharing a common mission.

Integrity – We consistently operate with unyielding honesty, honor, and transparency. We hold ourselves and each other to the highest ethical standards.

Welcoming – We create an inclusive and friendly community, where everyone feels special. We focus attention on serving our artists, guests, donors, team members, volunteers, and students.

Innovation – We seek transformative, cutting-edge, and unique experiences on- and off-stage. We use creativity in all we do—from programming to problem solving.

Responsibilities

Oversees the production of new digital media from conceptualization to final product.

Maintains the existing on-site plaza, lawn, house, Ticket Office, living classroom displays, and new technology moving forward.

Serves as a key resource for digital media information.

Serves as the liaison between the Mann and visiting tours / bands / artists for content and approvals (backstage LED screens).

Identifies any issues and promptly resolves problems, and questions involving digital media production.

Works with internal stakeholders to determine ongoing digital media needs, develops and maintains creative briefs, identifies production options, determines content, and coordinates needs and expectations for new digital media productions.

Ensures all content is on brand and meets the requirements outlined in the creative brief.

Gathers and organizes content, assets, and copy from the extended Mann Team for new digital media productions.

Creates and maintains a digital media archive on the Mann’s server.

Documents processes for maintaining and updating displays.

Sets up content pipelines and pushes new motion graphics and visuals via BrightSign players (BrightAuthor) and Drupal Content Management System.

Provides recommendations on how to improve, optimize, and evolve production and maintenance processes on an ongoing basis.

Develops and maintains project timelines with input from AV, media & content vendors, partners, and internal stakeholders.

Schedules and / or facilitates the scheduling of meetings, presentations, and check-ins with project stakeholders and AV, media, and content vendors and partners, as needed.

Prepares and maintains project status reports and ensures project stakeholders are updated on the delivery of digital media.

Works with Mann Center's Chief Financial Officer (CFO), Vice President of People Operations, and Chief Operating Officer to provide budget updates on an ongoing basis regarding foundation and philanthropic gifts.

Creates and manages five-year projections for maintenance and upkeep of the AV equipment and content creation.

The functions of the role may change based on business realities.

Requirements

Authorized to work in the US

Accept a background check to be performed

Flexible hours - nights / weekends

Minimum Bachelors Degree

Equal Opportunity Employer

The Mann Center for the Performing Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #cm3j3k7n8a0g40pnqg1zd3xcg

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Digital Media Services Coordinator Job at The Mann Center for the Performing Art

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