Customer Service/Admin Assistant

MARCOM is a leading provider of online video-based elearning courses on safety, regulatory compliance, and human resource topics for various industries, including general industry, construction, and healthcare.

We are looking for a detail-oriented and proactive Customer Service / Admin Assistant to join our team. This full-time, salaried position offers competitive pay and benefits, including 100% company-paid medical, dental, and vision insurance, along with paid holidays and personal time.

Responsibilities:

• Manage and maintain multiple customer-related spreadsheets and databases.
• Assist the Reseller Services Group in supporting customers.
• Update and maintain course lists and price lists using MS Word and MS Excel.
• Handle order fulfillment, including product assembly, packing, and shipping.
• Create invoices using QuickBooks and prepare shipping documents.
• Monitor inventory levels and coordinate replenishment with management.
• Maintain a clean and organized work environment.

Requirements:

• 2-3 years of general office experience.
• Strong organizational and administrative skills.
• Proficiency in MS Office (Word, Excel, Outlook) is required.
• Ability to effectively manage multiple tasks and projects.
• Ability to multi-task and manage interruptions efficiently.
• Outgoing, friendly personality with excellent communication skills.
• Spanish language skills (or other languages) are a plus.

Benefits:

• Competitive salary.
• 100% company-paid medical, dental, and vision insurance.
• Paid holidays and personal time off.
• Significant growth opportunities for the right candidate.

If you are a motivated, detail-oriented individual with excellent communication and organizational skills and a solid working knowledge of MS Office, we’d love to hear from you! Apply today.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person