What are the responsibilities and job description for the Executive Housekeeper position at The Margate Resort?
Job Overview
We are seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within the Resort. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to providing exceptional service. This role is crucial in ensuring that our guests enjoy a pristine and welcoming environment during their stay.
Duties
- Oversee and manage all housekeeping operations, ensuring cleanliness and maintenance of guest rooms, public areas, and back-of-house facilities.
- Develop and implement cleaning schedules and procedures that align with industry standards for quality and efficiency.
- Train, supervise, and motivate housekeeping staff to deliver outstanding service while adhering to safety protocols.
- Conduct regular inspections of guest rooms and common areas to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment, ensuring proper stock levels are maintained.
- Collaborate with other departments to ensure seamless operations and address any guest concerns promptly.
- Stay updated on industry trends in hospitality and housekeeping management to continuously improve service quality.
Experience
- Proven experience in housekeeping management or a similar role within the hospitality industry, preferably in hotels or large facilities.
- Strong knowledge of industrial cleaning techniques, custodial practices, floor care, and overall housekeeping operations.
- Excellent organizational skills with the ability to manage multiple tasks effectively in a fast-paced environment.
- Exceptional communication skills for interacting with staff, guests, and other departments.
- A commitment to maintaining high standards of cleanliness and customer satisfaction.
Join our team as an Executive Housekeeper where your expertise will play a vital role in creating memorable experiences for our guests through exceptional cleanliness and hospitality.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
