Park Ranger

The Mariners’ Museum sits in an urban oasis – the 550-acre park is now home to the 167-acre Mariners’ Lake and the Noland Trail – a five-mile shoreline trail with 14 bridges. Within the Museum itself, you will find 90,000 square feet of exhibition galleries.

Our Park Rangers are responsible for the safety and well-being of our Park users as well as maintaining order and enforcing the Park rules and guidelines. Our Park operations will be expanding over the next year, so the Park Ranger position will evolve and expand as well. It’s important for our Park Rangers to have a love and passion for the outdoors but also understand that this role serves the inside of our Museum as well.

This is a full-time, hourly, non-exempt position with an hourly rate of $16.00 plus a full benefits package. No phone calls, please – only applicants being considered for interviews will be contacted.

Purpose:

The Park Ranger is responsible for providing a safe and secure environment for visitors, volunteers, and staff while providing excellent customer service. This position monitors the Museum and The Noland Trail to detect potential hazards and notify appropriate personnel for corrective action. They also protect assets and provide assistance and service to the public and staff according to established procedures.

Duties:

• Conduct periodic tours of the Museum, facility grounds, buildings, park, lake, and Noland Trail to prevent fire, theft, vandalism, illegal entry, and injury. Acknowledge and respond to activated alarms, secure facilities, and unlock doors/gates. May be assigned to respond to after-hours alarms.
• Maintain order and prevent disturbances. Take corrective action to prevent harm or injury to the public and/or staff when appropriate. Enforce parking regulations, City ordinances, direct traffic, and assist local law enforcement and fire officials.
• Enforce rules and regulations on the Museum property as they relate to Museum policies and compassionately explain policies/procedures in difficult situations to both the public and employees.
• Operate communications and Control Room equipment in keeping with assigned duties.
• Develop working relationships and maintain public relations with other employees, volunteers, and visitors. Project a positive service attitude to the Museum, employees, volunteers, and visitors.
• Monitor CCTV cameras, access, intrusion, and fire alarm systems; identify suspicious activity and dispatch; and direct emergency response to correct the situation. Respond and assist as necessary.
• Secure buildings from storm damage and act as support staff during times of man-made or natural crisis.
• Access various areas of the Museum and property to make rounds and respond quickly to emergencies. Exert a high level of physical effort to manage medical emergencies or maintain order.
• Perform assigned duties, responsibilities, and special projects as directed by the Director of Protection Service and/or Administration.
• During off-duty hours, often on short notice, provide shift coverage in the absence of a scheduled employee and respond to emergency calls needing immediate attention.

Knowledge, Skills, Abilities:

• Ability to read, write, and communicate effectively at a level generally acquired through completion of a high school education to prepare reports and deal effectively with the public and staff.
• Visual acuity and proficient hearing are required to react and respond quickly and appropriately to public address codes, telephones, radios, alarms, and various emergencies.
• Knowledge of security, public safety measures, fire safety, and techniques at a level generally acquired during 12-18 months of on-the-job training and orientation in such techniques or college curriculum in Administration of Justice or related field.
• Ability to lift up to 30 pounds on occasion.
• Ability to use hand tools and operate a variety of gasoline-powered equipment.
• Must be able to work outdoors in various weather conditions/extremes.
• Ability to walk at least five miles with a ten-pound medical bag.
• Ability to swim at least 50 meters fully clothed.

Education and Experience:

• At least one year of experience in law enforcement, safety, or security field is preferred.
• Ability to obtain CPR/AED qualification and maintain the same during employment.
• Ability to obtain and maintain Wilderness First Aid qualification and maintain the same during employment.
• Ability to obtain and maintain a water safety qualification from the American Red Cross and maintain the same during employment.
• Ability to obtain a Virginia Department of Wildlife Resources Boaters Safety certification.

Conditions of Employment:

• Work rotating shifts, weekends, and holidays, as required.
• Be able to respond to the Museum within 30 minutes when assigned as Duty Ranger.
• During off-duty hours, often on short notice, provide shift coverage in the absence of a scheduled employee and respond to emergency calls needing immediate attention.
• A valid Motor Vehicles driver’s license with a good DMV record is required. NOTE: A copy of the current DMV report is required before employment may begin; Periodic updates may be requested at any time; Failure to provide a DMV report as requested or an unsatisfactory report may be cause for discipline, up to and including dismissal.
• Must be able to pass a background check and drug screen prior to employment.

Physical Requirements:

• Must be able to work in various environmental conditions as this position works both inside and outside.
• Must be able to walk and be on your feet for a lengthy period, up to 8 hours a day.
• Must be able to climb stairs, stoop and kneel when necessary.
• Must be able to lift objects, up to 50 pounds, on occasion.

The Mariners’ Museum is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, individuals with disabilities, and veterans.