What are the responsibilities and job description for the Night Auditor position at The Maritime Hotel?
Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, providing exceptional guest service while managing the front desk and performing accounting tasks. This position is ideal for individuals who thrive in a fast-paced environment and possess strong customer service skills.
Responsibilities
- Perform front desk duties, including check-ins and check-outs, while ensuring a welcoming atmosphere for guests.
- Handle guest inquiries and resolve any issues or concerns promptly and professionally.
- Conduct nightly audits of financial transactions, ensuring accuracy in billing and payment processing.
- Prepare daily reports on hotel occupancy, revenue, and other key performance indicators.
- Maintain accurate records of guest accounts and transactions throughout the night shift.
- Collaborate with other departments to ensure seamless guest experiences and address any operational challenges.
- Uphold hotel policies and procedures while maintaining a high standard of guest relations.
Experience
- Previous experience in hotel or hospitality management is preferred.
- Strong background in customer service with a focus on guest relations.
- Familiarity with hotel management software is an advantage.
- Multilingual or bilingual skills are highly desirable to enhance communication with diverse guests.
- A proactive approach to problem-solving and the ability to work independently during night shifts are essential.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during overnight hours in our dynamic hospitality environment.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Overnight shift
Ability to Commute:
- Fort Lauderdale, FL 33312 (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33312: Relocate before starting work (Required)
Work Location: In person