What are the responsibilities and job description for the Supper Club Host position at The Marq Supper Club, Banquet & Catering?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced supper club environment. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, managing reservations, and ensuring smooth guest flow. This role requires excellent communication skills, a strong focus on guest relations, and the ability to multitask effectively.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Handle phone inquiries with professionalism and courtesy, utilizing effective phone etiquette.
- Assist in managing reservations and waitlists using the Aloha POS system or similar software.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Provide information about menu items, specials, and restaurant policies to guests.
- Address guest concerns or complaints promptly and professionally to enhance guest services.
- Maintain cleanliness of the host/host station and dining area to create an inviting environment.
Requirements
- Previous experience in hospitality or restaurant settings is preferred but not required.
- Strong guest relations skills with a passion for providing excellent customer service.
- Familiarity with POS systems, specifically Clover is a plus.
- Ability to communicate clearly and effectively with guests and team members.
- Must be able to handle high-pressure situations while maintaining a positive attitude.
- Availability to work flexible hours, including evenings and weekends as needed.
- A commitment to teamwork and collaboration within a diverse environment.
Join our team as a Host/Host where your role will be pivotal in creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 8 – 12 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $12 - $14