What are the responsibilities and job description for the Customer Support Specialist - US position at The Maryland Center for Hospitality Training?
We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.
As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.
Benefits:
- This is a full-time or part-time REMOTE position
- You’ll be able to choose which projects you want to work on
- You can work on your own schedule
- Projects are paid hourly, with bonuses for high-quality and high-volume work
Responsibilities:
- Come up with diverse conversations over a range of topics
- Write high-quality answers when given specific prompts
- Compare the performance of different AI models
- Research and fact-check AI responses
Qualifications:
- Fluent in English
- Excellent writing and grammar skills