What are the responsibilities and job description for the Seasonal Customer Support position at The Master Teacher?
Do you want to be part of a team that honors and recognizes teachers? The Master Teacher is seeking individuals to join our Customer Support Team in preparation for the upcoming award season. The ideal candidate thrives in a fast-paced environment and has a passion for helping others and making a difference. Here, you’ll experience the satisfaction of knowing that your efforts bring a smile to a teacher’s face each time they receive one of our awards or gifts.
These are temporary positions, lasting from your hire date until the end of May to mid-June. This is a great opportunity for college students or stay-at-home parents looking to earn some extra money.
Key Responsibilities:
- Maintain the database by entering updated customer and account information.
- Work with the sales team to enter orders and requests for custom artwork quickly and accurately.
- Ensure all information is correct and the required forms and other documentation are submitted with each order.
- Respond to customer questions through the instant chat feature on our website.
- Reach out to customers to confirm order details.
- Provide assistance with other projects as needed.
This might be the perfect job for you if:
- You pay close attention to detail and consider yourself to be organized.
- You enjoy helping others and being part of a team. Witnessing those “aha!” moments gives you a sense of accomplishment.
- You are somewhat computer-savvy and can type quickly.
- You communicate clearly, both in writing and over the phone.
- You are calm under pressure and don’t get flustered easily. If you don’t know the answer, you are persistent in finding one.
- You have experience working with NetSuite. If not, don’t worry—it’s not required.
View our product line at: www.masterteacherawards.com
Job Types: Full-time, Seasonal
Pay: $14.00 per hour
Shift:
- 8 hour shift
Ability to Relocate:
- Manhattan, KS: Relocate before starting work (Required)
Work Location: In person
Salary : $14