What are the responsibilities and job description for the Lead Host position at The Mather in Tysons?
We’re a multiple award-winning employer with an opening for a full-time Lead Host to ensure that residents and guests have a positive experience within the restaurants.Lead Host greet residents, family members, guests, and/or staff with a friendly demeanor; assist with seating and monitor food service according to dining standards to assure a pleasurable dining experience. The Lead Host creates meaningful moments in the lives of residents, visitors, and staff by demonstrating friendly welcoming behaviors.
ESSENTIAL FUNCTIONS
- Greets and welcomes residents and guests with a smile and welcoming
- Assists with seating while maximizing dining room space and facilitates timely
- Oversees quick and efficient reset of
- Manages Reservation system including taking and canceling reservations, managing walk ins and
- Creates meaningful moments in the lives of residents, visitors, and staff by demonstrating welcoming and friendly behaviors.
- Inspects workstation areas for completion of assigned side
- Helps to monitor workflow between service team and production
- Assists with coordination and set up of themed meals and
- Assists with monitoring of safe food handling, proper personal hygiene, uniform compliance, and proper sanitation procedures within the department.
- Assists Residents with online technology including online ordering, online reservations and online meal plan management.
- Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.
QUALIFICATIONS AND SKILLS
Required:
- 1 years of experience in a dining service
- Able to multi-task in a fast-paced environment and to make independent
- Effective interpersonal, verbal and written communication
- Knowledgeable with technology
- English language proficiency.
Preferred:
- Certification, or ability to obtain certification, in BASSET
Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
