What are the responsibilities and job description for the Account Representative position at The MedElite Group?
About MedElite:
MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of not only the facilities but also the specialists and most importantly, the patients. MedElite’s vision is to revolutionize geriatric healthcare by combining state-of-the-art equipment and on-site expert clinicians with our long-term care facility partners. We are paving the way to an all-new concept of medical services that provides our patients with proactive care for many significant health concerns that have previously been neglected. MedElite accomplishes this by providing our physicians with advanced technology, which allows them to perform testing and treatment for patients that would otherwise not be possible. Our unique service supports facilities to ensure enhanced quality of life for our patients.
Position Details:
The Account Representative at MedElite plays a crucial role and is responsible for building and maintaining strong relationships with healthcare providers and partner facilities. This role involves strategic collaboration to ensure effective communication, address concerns, and promote partnerships that align with MedElite's mission and values.
Responsibilities:
EEO/AAP Statement: MedElite is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of not only the facilities but also the specialists and most importantly, the patients. MedElite’s vision is to revolutionize geriatric healthcare by combining state-of-the-art equipment and on-site expert clinicians with our long-term care facility partners. We are paving the way to an all-new concept of medical services that provides our patients with proactive care for many significant health concerns that have previously been neglected. MedElite accomplishes this by providing our physicians with advanced technology, which allows them to perform testing and treatment for patients that would otherwise not be possible. Our unique service supports facilities to ensure enhanced quality of life for our patients.
Position Details:
The Account Representative at MedElite plays a crucial role and is responsible for building and maintaining strong relationships with healthcare providers and partner facilities. This role involves strategic collaboration to ensure effective communication, address concerns, and promote partnerships that align with MedElite's mission and values.
Responsibilities:
- Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities.
- Maintain positive relationships with clinical providers, physicians, and medical groups
- Serve as the primary point of contact between MedElite and providers/external facilities addressing concerns, and ensuring a smooth communication.
- Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders.
- Proactively identify and address any issues or challenges that may arise in the relationship with external facilities.
- Work collaboratively to find mutually beneficial solutions to enhance the overall partnership.
- Analyze data related to facility relations, identify trends, and provide insights to management for strategic decision-making.
- Generate regular reports on key performance indicators and other relevant metrics.
- Monitor and manage provider contracts, addressing any issues and ensuring compliance.
- Address and resolve any concerns or issues raised by clinical providers promptly and professionally.
- Proven experience in healthcare facility relations, business development, or a related role
- Bachelor's degree in Healthcare Administration, Business, or a related field; Master's degree a plus
- Excellent interpersonal and communication skills
- Ability to analyze data and use it to inform decision-making
- Experience with project management-related responsibilities in a fast-paced environment
- Previous customer service experience, or demonstrated customer service ability
- Negotiation and problem-solving abilities
- Knowledge of healthcare industry regulations and compliance
- Self-motivated, proactive, and able to work independently
- Health
- Dental
- Vision
- 401k Plan
- Company Sponsored Life Insurance
- Short and Long term Disability
- Paid Time Off
- Commuter Benefits
EEO/AAP Statement: MedElite is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Salary : $25 - $30
