What are the responsibilities and job description for the Ophthalmic Assistant position at The Medical Eye Center?
**No medical experience necessary-we will provide on-the-job training!**
Tired of retail or restaurant customer service? Looking for a new place to start a career? Come put those skills to work in a great office environment with no nights and weekends! We are seeking a personable, detail-oriented, customer service driven professional to join our team as an Ophthalmic Assistant based out of our southern NH offices. As an Ophthalmic Assistant, you’ll be focused on providing direct patient care, telephone triage, patient education, and assisting the doctor with a variety of tasks. Our ideal candidate will thrive in a fast-paced work environment, can adapt to things quickly, and have a willingness to learn and grow, working towards certification (paid by The Medical Eye Center) if desired. Apply now to start this amazing career opportunity!
As an Ophthalmic Assistant, you will:
- Promptly and professionally assist the doctor in patient care.
- Perform technical workups, collect and record patient history, exam results, and observations on appropriate forms in medical system.
- Communicate with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
- Maintain and clean all equipment being used, and report to supervisor if not in working condition.
- Assist with returning patient phone calls related to clinic questions or concerns.
- Learn how to accurately perform and administer testing on patients including Visual Acuity, Refractometry, Lensometry, Split Lamp Exams, Tonometry, OCT imaging, Keratometry, P.A.M. Testing, B.A.T Testing, Biometry, Immersion, Pupil Assessments, Pachymetry, Color and Stereo Vision Testing, Corneal Topography, and Visual Field Testing.
You will need to have the following:
- High school diploma or GED. Minimum of 1-2 years of customer service experience.
- Experience in Ophthalmology a plus.
- Experience using Epic or EMR a plus.
- Understand and communicate well with patients; maintain patient confidentiality.
- Understand and follow procedures for surgical and procedural consent.
- Ability to perform basic math and algebra calculations.
- Excellent communication skills, verbal and written as well as attention to detail skills.
- Ability to display positive rapport, displaying tact and courteous professionalism with coworkers, staff, supervisors, and physicians.
- Strong computer skills inclusive of Microsoft Office.
- Flexibility to travel between office locations in Manchester, Nashua, and Bedford.
About Us:
The Medical Eye Center is a doctor-owned ophthalmology practice that has served New Hampshire for over 40 years, offering cutting-edge and state-of-the-art technology to provide the best in patient care. Our mission is to provide a professional environment that promotes hospitality, collegiality, and communication to secure the best possible outcomes.
The Medical Eye Center is an Equal Opportunity Employer. The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform required duties and tasks of the position. Please let us know when you apply for a position if you need any special accommodations.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Uniform allowance
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- What is your minimum hourly pay rate requirement for this position?
Ability to Commute:
- Manchester, NH 03104 (Required)
Ability to Relocate:
- Manchester, NH 03104: Relocate before starting work (Required)
Work Location: In person