What are the responsibilities and job description for the Personal Attendant Services Supervisor position at The Medical Team, Inc?
Essential Functions:
- Provides supervisory oversight to Personal Care Attendants under the Primary Home Care department.
- Ensures client services are provided in accordance with task assignments and conforming to Agency policy.
- Periodically monitors service being provided onsite.
- Maintains contact with office support staff to ensure appropriate services provided.
- Meets with clients and family on occasions to ensure client satisfaction.
- Reports any concerns, problems or issues to appropriate Agency staff.
- Performs Primary Home Care Supervisory Visits.
- Orients Personal Care Attendants to new assignments and clients' needs.
- Explains work tasks and schedules.
- Determines attendant's competency to perform tasks.
- Provides information about program rules and Agency policies to Attendant and client/ family.
- Provides training and/ or demonstration of tasks to Attendant.
- Resolves problems and/ or misunderstandings between client and Attendant.
- Evaluates Attendant job performance.
- Completes required work documentation, processes and procedures.
- Completes supervisory visit reports.
- Documents Attendant orientations.
- Communicates with appropriate case workers.
- Documents information about client services, issues and resolutions while maintaining completed compliant forms signed by client.
- Coordinates Client Care
- Notifies authorized family members and or physicians of significant changes in client physical, mental or environmental safety.
- Coordinates client care with Agency and other relevant programs.
- Uses equipment and supplies safely and efficiently.
- Demonstrates accurate and efficient utilization of equipment and supplies.
- Communicates information regarding safe and efficient use or malfunctioning equipment and/or inadequate supplies to appropriate individuals.
- Provides information about resources for needed equipment and supplies to clients and families.
- Participates in professional growth and development.
- Participates in Agency sponsored education programs.
- Participates in community activities and education opportunities.
- Participates in Quality Assurance programs.
- Fulfill additional performance responsibilities as assigned and necessary.
