Demo

Hospitality Specialist

The Melting Pot
New Haven, CT Full Time
POSTED ON 2/19/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Hospitality Specialist position at The Melting Pot?

  • Ability to work in a high volume, fast-paced work environment.
  • Open door and greets guests entering and exiting the restaurant, establishing a professional, hospitable rapport with each guest.
  • Maintain positive guest relations and exceeds guests' expectations by promoting and reinforcing The Melting Pot culture around The Perfect Night Out.
  • Perform as part of the team, executing opening, running and closing side work assignments.
  • Good phone skills
  • Able to learn and use Open Table reservation system
  • Passionate about customer service
  • Able to work in the early afternoon, as well as dinner shift until 9:00 or 10:00pm
  • Team oriented
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