What are the responsibilities and job description for the Server position at The Melting Pot?
Looking for energetic and dependable individuals to add to our team. A great attitude and being team oriented are a must! We are a new premier fondue restaurant located in New Haven, CT. Our mission is to provide the Perfect Night Out for our guests and a positive work environment for our team members. We are looking for both full- and part-time positions. Must have a passion for providing exceptional food and beverages in a fun, polished casual restaurant.
Servers will create memorable guest experiences by making great food and beverage recommendations and serving delicious food. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment
Responsibilities:
- Understand our culture and do whatever it takes to create a positive and memorable guest experience.
- Make food and drink recommendations to guests and answer all menu- and service-related questions.
- Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
- Completes side work and other responsibilities during and after your shift
- Comes to work on time and in uniform
- Goes above and beyond in helping coworkers achieve the ultimate goal of giving each guest a perfect night out
