What are the responsibilities and job description for the Night Auditor position at The Menhaden Hotel?
Join Our Team at The Menhaden – Now Hiring Night Auditors!
Where Boutique Hospitality Meets Heart Style
Are you a night owl with a passion for hospitality, a love for details, and the drive to create a seamless guest experience while the rest of the village sleeps? The Menhaden, our stylish 16-room boutique hotel in the heart of Greenport Village, is looking for dependable, energetic, and guest-focused Night Auditors—just like you!
At The Menhaden, we fuse high-end service with thoughtful amenities and a team culture rooted in authenticity and care. As a Night Auditor, you’ll be the face of the hotel during overnight hours—handling everything from guest needs to end-of-day reporting—with grace and professionalism.
What You’ll Do:
- Be the overnight point of contact for guests, offering friendly and prompt service.
- Ensure all arrivals and departures are processed accurately and efficiently.
- Post premium upgrades, deposits, and charges prior to guest check-in.
- Print and reconcile end-of-day reports and settle all open folios per accounting procedures.
- Manage room inventory, pre-registration, and special guest requests.
- Support overnight needs from housekeeping or property management teams.
- Monitor security and safety during overnight hours.
- Collaborate with morning staff through daily handoffs and participation in stand-up meetings.
- Recognize repeat guests and VIPs, and tailor the experience to their preferences.
- Work with a tech-forward property management system to deliver personalized service.
What You Bring:
- A warm, professional presence and excellent attention to detail.
- Ability to work independently and stay focused during quiet overnight hours.
- Strong multitasking and communication skills.
- Tech-savvy or excited to learn—our systems help us personalize each stay.
- Previous experience in hospitality or customer service preferred.
- High school diploma or equivalent required; college degree in hospitality or related field a plus.
- Must be able to speak, read, and write English fluently.
Why You’ll Love It Here:
- Work in a boutique luxury hotel that feels more like family than work.
- Be part of a purpose-driven team redefining hospitality in Greenport.
- Build hands-on experience with a property focused on guest connection and sustainability.
- Flexible schedules and great benefits in a vibrant North Fork setting.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Ability to Commute:
- Greenport, NY 11944 (Required)
Ability to Relocate:
- Greenport, NY 11944: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22