What are the responsibilities and job description for the General Manager of Ember position at The Meritage Resort & Spa?
The Meritage Resort and Spa:
Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
What You Will Accomplish
As a Restaurant Manager with The Meritage Resort, you will oversee all aspects of restaurant operations to ensure a high standard of service, efficiency, and customer satisfaction. You will lead and motivate a team of staff members, manage day-to-day operations, and work closely with senior management to achieve the company’s goals.
Operational Management: Oversee daily restaurant operations, including opening and closing procedures, ensuring the establishment is clean, well-organized, and operational.
Staff Leadership: Recruit, train, and supervise restaurant staff. Foster a positive work environment and provide ongoing coaching and performance evaluations.
Customer Service: Ensure high standards of customer service and address any guest concerns or complaints in a professional and effective manner.
Financial Management: Manage budgets, control costs, and maximize profitability. Monitor and analyze financial performance and implement strategies to improve revenue and reduce expenses.
Inventory Control: Oversee inventory management, including ordering and maintaining stock levels, and ensuring proper storage and handling of food and beverages.
Compliance: Ensure compliance with health and safety regulations, licensing laws, and company policies. Conduct regular inspections to maintain high standards of hygiene and safety.
Marketing and Promotion: Collaborate with marketing teams to develop and implement promotional strategies to attract and retain customers.
Event Coordination: Plan and coordinate special events, private parties, and other functions to ensure seamless execution and customer satisfaction.
What You Will Bring
Extensive Wine Knowledge
Enthusiasm for food and service
Desire to be the best at what you do
Strong leadership abilities
Great If you have
Sommelier Level 2 or above
Bachelor’s in Hospitality Management
Fine Dining and Hotel Restaurant Background 7-10 years
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
What You Will Accomplish
As a Restaurant Manager with The Meritage Resort, you will oversee all aspects of restaurant operations to ensure a high standard of service, efficiency, and customer satisfaction. You will lead and motivate a team of staff members, manage day-to-day operations, and work closely with senior management to achieve the company’s goals.
Operational Management: Oversee daily restaurant operations, including opening and closing procedures, ensuring the establishment is clean, well-organized, and operational.
Staff Leadership: Recruit, train, and supervise restaurant staff. Foster a positive work environment and provide ongoing coaching and performance evaluations.
Customer Service: Ensure high standards of customer service and address any guest concerns or complaints in a professional and effective manner.
Financial Management: Manage budgets, control costs, and maximize profitability. Monitor and analyze financial performance and implement strategies to improve revenue and reduce expenses.
Inventory Control: Oversee inventory management, including ordering and maintaining stock levels, and ensuring proper storage and handling of food and beverages.
Compliance: Ensure compliance with health and safety regulations, licensing laws, and company policies. Conduct regular inspections to maintain high standards of hygiene and safety.
Marketing and Promotion: Collaborate with marketing teams to develop and implement promotional strategies to attract and retain customers.
Event Coordination: Plan and coordinate special events, private parties, and other functions to ensure seamless execution and customer satisfaction.
What You Will Bring
Extensive Wine Knowledge
Enthusiasm for food and service
Desire to be the best at what you do
Strong leadership abilities
Great If you have
Sommelier Level 2 or above
Bachelor’s in Hospitality Management
Fine Dining and Hotel Restaurant Background 7-10 years
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
