What are the responsibilities and job description for the Project Integrator position at The Metamorphosis Group, Inc?
Project Integrator
McLean, Virginia · Government/Military
Project Integrator
Full-time, W2
U.S. Veterans preferred
On premise at Government facility
TS/SCI, Full Scope Poly (must already have and be current)
Immediate hire
General Work Requirements and Environment
The customer is an IT-oriented office that aims to revolutionize analysis by creating and supporting tools that enable analysts to create and publish analytic products more effectively. The customer seeks support for its jointly-developed analysis production and publication applications, which involves constant collaboration with the customer’s IT partners and users of the applications to ensure the full range of user needs are captured and managed. In particular, with the following work requirements, the Sponsor seeks to provide customer support for its applications and software features.
Work Requirements: The Contractor shall provide a central point of contact between the customer and those who use its applications, the customers, to resolve customer issues at the lowest practical support level. The Contractor shall attend regular team meetings to discuss ongoing application updates and improvements. The Contractor shall help the product owner and development team to achieve customer satisfaction. The Contractor shall determine the cause of any issue and explain the best solution to solve it, or document the issue for further research and follow up, if needed, to ensure resolution. The Contractor shall collaborate with local and community end users. The Contractor shall collaborate with the Sponsor and its development partners. The Contractor shall build sustainable relationships of trust through timely, open, and interactive communication. The Contractor shall follow each issue through to resolution when customers are reporting issues or mishaps.
Full-time, W2
U.S. Veterans preferred
On premise at Government facility
TS/SCI, Full Scope Poly (must already have and be current)
Immediate hire
General Work Requirements and Environment
The customer is an IT-oriented office that aims to revolutionize analysis by creating and supporting tools that enable analysts to create and publish analytic products more effectively. The customer seeks support for its jointly-developed analysis production and publication applications, which involves constant collaboration with the customer’s IT partners and users of the applications to ensure the full range of user needs are captured and managed. In particular, with the following work requirements, the Sponsor seeks to provide customer support for its applications and software features.
Work Requirements: The Contractor shall provide a central point of contact between the customer and those who use its applications, the customers, to resolve customer issues at the lowest practical support level. The Contractor shall attend regular team meetings to discuss ongoing application updates and improvements. The Contractor shall help the product owner and development team to achieve customer satisfaction. The Contractor shall determine the cause of any issue and explain the best solution to solve it, or document the issue for further research and follow up, if needed, to ensure resolution. The Contractor shall collaborate with local and community end users. The Contractor shall collaborate with the Sponsor and its development partners. The Contractor shall build sustainable relationships of trust through timely, open, and interactive communication. The Contractor shall follow each issue through to resolution when customers are reporting issues or mishaps.
