Technical Manager, AV & Media Services

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal : creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect : Engage one another with collegiality, empathy, and kindness, always.

Inclusivity : Ensure that all are and feel welcome and valued.

Collaboration : Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence : Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity : Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES :

You are a key Audio Visual and Media Services (AVMS) team member responsible for technically managing hundreds of events annually. These events include lectures, talks, symposia, meetings, theatrical performances, and external rental events. You will plan and manage the implementation of the technical elements for events in partnership with Live Arts, Public Programs and Engagement, Teaching and Learning, and Special Events. You will oversee the daily operation of Union AV Specialist and Contract Labor to execute each event.

PRIMARY RESPONSIBILITIES & DUTIES :

Ensure safe and efficient operation and maintenance as well as safeguard and supervise all AVMS equipment's technical inventory.

Lead productions of assigned events museum and oversee load-in, setup, rehearsal, show, strike, and load-out as assigned.

Assist with preliminary design plans and technical drawings for GRR productions (light plots, stage plots, PA setup, etc.)

Advise clients on their technical needs, including technical equipment, related to their events.

Oversee load-in, setup, rehearsal, show, strike, and load-out as assigned.

Manage and oversee a team of full-time and part-time AV Specialists (Local 306 Union), including, but not limited to, hiring, training, overseeing day-to-day activity, scheduling, and timekeeping.

Oversee AV specialists in the setup, operation, and use of sound, lights, video, and staging equipment for various events.

Make recommendations for GRR infrastructure modifications and upgrades.

Manage GRR calendar for (Artifax and Outlook) for all Museum Departments.

Maintain collaborative working relationships and coordinate resources, schedules, work orders, and production documents with colleagues in Front of House / Audience Services, Box Office, Custodial, Security, Programming, other departments, and vendors.

Maintain documentation for GRR inventory, infrastructure, and production software.

Create production advance documentation and subsequent reports for assigned events.

Manage the hiring, scheduling, and daily operations of AV Specialists and stakeholders.

Track and reconcile invoices for production-related expenses.

Other duties as assigned

EDUCATION & EXPERIENCE :

5 years of experience working in technical theater or media services in a large performing arts organization, art museum, or gallery

Knowledge of contemporary and traditional event production and presentation techniques for theatre, dance, musicals, opera, concerts, films, and lectures

Ability and skill to exercise diplomacy in dealing with others and establish and maintain cooperative working relationships

Ability to understand and communicate how more minor logistical details impact the big picture

Must have availability for frequent evening and weekend hours

Experience with Microsoft Office, group messaging apps, Adobe Suite, Qlab, Protools, AutoCAD, or other drafting software.

COMPENSATION RANGE :

Pay Range : $105,000.00 - $110,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states : New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note : Benefits Offering may differ based on Employee Status.

• Medical, dental, vision and life insurance
• 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
• Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
• Long-term disability coverage
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Financial assistance for relevant coursework, seminars, and training programs
• 25% discount for staff in Museum shops
• A subsidized staff cafeteria
• Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

Researchshows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact .

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

Salary : $105,000 - $110,000