What are the responsibilities and job description for the Warehouse Manager position at The Mill of Salisbury?
Location: Salisbury, MD
Company: The Mill
Job Description - Warehouse Manager
We are looking for an individual to join our team as a Warehouse Manager. The Warehouse Manager will oversee daily warehouse operations, providing exceptional customer service, supervising staff, and ensuring the warehouse meets its operational goals. This position requires strong leadership, organizational, and communication skills, as well as the ability to thrive in a fast-paced environment.
Responsibilities:
- Assist customers both in-store and in the warehouse by providing exceptional customer service.
- Maintain a positive attitude while focusing on customer satisfaction in a fast-paced and team-oriented environment.
- Follow standard operating procedures established by management and adhere to company policies, ensuring all warehouse personnel do the same.
- Stock and maintain products in the warehouse areas, including inside and outside of the warehouse, and inside the retail store.
- Safely and accurately load products into customer vehicles as specified by the customer, without causing damage to products or the customer’s personal property.
- Oversee daily warehouse operations, including staff management, and resolve any operational issues that arise.
- Train, mentor, and supervise warehouse personnel to ensure high performance and productivity.
- Manage the receiving, storage, and shipping of products in a timely and efficient manner.
- Implement and maintain systems for inventory control, space utilization, and damage control.
- Track and report warehouse metrics such as inventory accuracy, order fulfillment rates, and productivity targets.
- Ensure that all equipment is properly maintained and serviced.
- Develop and implement safety procedures and protocols to ensure a safe work environment.
- Collaborate with cross-functional teams to continuously improve processes and procedures.
- Utilize warehouse management software or other inventory systems to streamline operations.
- Problem-solve logistical challenges and work proactively to maintain efficiency and accuracy in operations.
Qualifications:
- Proven warehouse experience
- Excellent organizational and leadership skills
- Ability to lift 50 plus pounds
- Ability to stand and walk for extended periods of time
- Valid driver’s license
- Ability to read product tags and differentiate products
- Basic understanding of sales principals and customer service practices
- Exemplary communication skills
- Ability to work as part of a team and take initiative independent of direct supervision
- Ability to work evenings, weekends, and some holidays
Preferred Experience:
- Customer service/warehouse experience
- High School Diploma
- Agricultural knowledge or background
- Forklift certified
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $22 - $28