What are the responsibilities and job description for the Mail Services Associate (Floater) position at The Millennium Group?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Responsibilities:
• Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies. • Deliver within the buildings
• Collect data for reports
• Ensures Customer Service area is always staffed and provide back up for call outs.
• Maintains records and files
• Must have good working knowledge of postal regulations
• Must have good working knowledge of computer basics
• Perform work in a backup capacity to all staff functions
• Provide problem resolution
• May deal with difficult or irate customer periodically
• Ensures equipment is in good working order, equipment maintenance
• Interfaces with the client contact when required
• Keeps manager informed of operational efficiencies and potential problems
• May be required to work overtime periodically
• Able to set priorities
• Must be flexible to adapt to changes
• Must demonstrate leadership qualities
Qualifications:
• High School diploma or equivalent (GED).
• Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Provide there own vehicle.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.
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