Demo

Office Service Associate (Floater)

The Millennium Group
New York, NY Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/21/2025

Responsibilities:

  • Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions
  • Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail.
  • Support various office services like copy requests and work tickets during coverage or lunch breaks.
  • Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.
  • Maintains records and files
  • Must have good working knowledge of postal regulations
  • Must have good working knowledge of computer basics
  • Perform work in a backup capacity to all staff functions
  • Provide problem resolution
  • May deal with difficult or irate customer periodically
  • Ensures equipment is in good working order, equipment maintenance
  • Interfaces with the client contact when required
  • Keeps manager informed of operational efficiencies and potential problems
  • May be required to work overtime periodically
  • Able to set priorities
  • Must be flexible to adapt to changes
  • Must demonstrate leadership qualities
  • Cover locations in the New York Metropolitan and/or Tri-State Areas
  • Travel when need based on coverage and needs

Special Skills/Requirements

  • High School diploma or GED equivalent required.
  • Ability to lift up to 50 lbs.
  • 1 to 2 year experience in a mail room or experience at FedEx and/or UPS.
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
  • Ability to appropriately handle confidential and highly sensitive material.

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