What are the responsibilities and job description for the Office Services Associate (Floater) position at The Millennium Group?
Responsibilities:
Reporting to the Regional Operations Manager in the Region, the Floater will provide coverage and assistance to our operations in the South Bay and Peninsular market where we provide shipping & receiving, front desk, light facilities and office services.
• Will cover positions in the mailroom or lobby or with the facilities team as needed.
• Must have great customer service skills, be reliable and self-motivated.
• Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy.
• Maintain safe and neat appearance of office reception area.
• Take and relay messages; provide information and customer service to callers/guests.
• Coordinate Video conferences, reserve visitor offices and oversee communal office meeting spaces.
• Submit Facility requests for items that need to be repaired.
• Receive, count and process all incoming items, letters and packages.
• Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
• Prepare and package outgoing materials to prevent in-transit damage.
• Prepare all appropriate shipping documentation.
• Utilize postage machine to properly meter outbound mail.
• Assist in maintaining office supplies inventory.
• Deliver office supplies and copy paper and stock conference rooms and print copy stations.
• Ability to commute to locations located in downtown San Francisco and Oakland.
• Other duties as assigned.
Qualifications:
• High School diploma or GED equivalent required.
• 1 to 2 years' experience in shipping & receiving or mailroom preferred.
• Facilities or facilities coordinator experience preferred.
• Driving will be required at some of the work locations.
• Must have reliable transportation to report to different work locations as needed.
• Strong verbal communication and phone skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Ability to appropriately handle confidential and highly sensitive material.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
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