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Business Office Manager / Human Resources Director - HIRING NOW!

The Milton Home
South Bend, IN Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/24/2025

The Milton Home -

  • Come be a part of something different – Excellent culture with competitive pay and bonus opportunities - Join the Sterling Healthcare team!

Our staff are our most valuable asset. Here’s what they are saying about us -

Everyone on the team is so supportive of each other. Even the CEO knows my name and asks me how my kids are doing! This team is home for me.” –  CNA, South Bend, IN

I enjoy working so closely with the residents. They bring as much comfort to me as I do to them. This is a unique building with a great family feel.” –  RN, Gary, IN

What do we believe makes us different? Here’s what you can count on from us!

  • The MIlton Home is a small facility with a close-knit, supportive, and collaborative team
  • We care deeply for our residents and families, our employees, and the communities we serve
  • We train and build our people and genuinely invest in their professional growth
  • Our culture is rooted in :
  • o      Trust

    o      Excellence

    o      Service Leadership

    o      Working Together

  • We always deliver the best possible care for our residents and families
  • We appreciate and celebrate the contributions made by all of the individuals on our teams
  • Looking for someone with combined experience in Human Resources and Business Office operations in a nursing home setting. This is an exciting opportunity to join a collaborative team with a strong sense of teamwork and dedication to excellence

    OBJECTIVE

    The Business Office Manager / Human Resources Director will support the talent in our facility and manage the clerical department and services. This is a key role in the facility that reports directly to the Executive Director.

    HR Responsibilities :

  • Organize and maintain all human resources policies within the facility
  • Identify and clarify all hiring specifications with hiring managers, present accurate and detailed job descriptions and implement action plans to maximize candidate sourcing
  • Review all candidate applications, conduct initial phone screens as a first step of the interview process and schedule subsequent interviews accordingly
  • Solicit and collect interviewer feedback and manage the offer process
  • Maintain a weekly report, which includes a list of all open positions and candidates in the pipeline
  • Oversee the facility’s new hire onboarding and training programs
  • Process payroll and track employee attendance
  • Manage open enrollment and benefit administration throughout the year
  • Maintain current knowledge of regulations, industry trends, best practices and applicable laws regarding recruitment of candidates and employees
  • BOM Responsibilities :

  • Maintain accurate order of resident business files
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and / or improve the work environment
  • Prepare and submit reports on a timely basis as required and directed by the Business Office Director, the company and governmental agencies
  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
  • Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
  • Monitor and manage the accounts receivable collection process
  • Pursue past due accounts persistently and maintain proper back-up documentation
  • Obtain and submit all required documentation to bill third party payers as per program / company guidelines
  • Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
  • Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
  • Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
  • Verify that resident trust is accurately recorded
  • Provide statistics to audit and reimbursement for year-end processing
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
  • Participate in the resident admission process
  • Other special projects and duties, as assigned
  • Join our  Milton Home   team today!

    Equal Opportunity Employer

    We are proud of our commitment to equal employment opportunity for all qualified job candidates and employees.

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