What are the responsibilities and job description for the Behavioral Health Billing Assistant position at The Mindful Lemon, Inc.?
Behavioral Health Billing Assistant – Full Time Remote
🍋The Mindful Lemon is looking for a dedicated and compassionate Behavioral Health Billing Assistant with a desire to grow with our growing group practice!🍋
We are a full service, virtual mental health and substance abuse provider specializing in maximizing the benefits of the therapeutic relationship while increasing access to care, decreasing the administrative burden to clinicians, and focusing on mindfulness, the mind-body connection, health and wellness.
What continues to differentiate The Mindful Lemon is our emphasis on Mindfulness, not just for the client but for the staff as well! While we may be providing a virtual network, it is important to us to maintain a sense of culture, connectedness and support amongst all our staff.
💛Join our team and be a part of an innovative organization looking to make an impact in the way virtual behavioral health services are delivered.
Job Responsibilities:
The Behavioral Health Billing assistant reports to the Billing Supervisor and handles all stages of the revenue cycle management. This includes the following tasks:
Primary Responsibilities:
- Make daily client phone calls to discuss outstanding balances, inquiries, and concerns.
- Respond to client inquiries via phone/email within one hour during business hours.
- Match bank payments with ERA (Electronic Remittance Advice) and post to client accounts within 48 hours of deposit.
- Follow up on denied claims from ERAs within 48 hours, submitting corrected claims as necessary.
- Resolve denied claims by contacting insurance companies via portals and phone calls as needed.
- Monitor and submit claims to secondary insurance where applicable.
- Reconcile patient accounts, ensuring accuracy in balances and payments.
- Conduct monthly eligibility checks for all existing clients on the 1st of each month. Verifying the plan details and deductible updates.
- Obtain pre-authorizations for services as needed by submitting requests via portal, fax, or phone.
- Update patient charts based on actual claim payments or denials, making necessary adjustments and issuing refunds or additional charges.
- Inform patients of any changes to copays, deductibles, or financial responsibilities.
- Process and invoice medical records requests as needed.
- Perform additional duties as assigned to support the billing team and ensure efficient operations.
REQUIREMENTS:
Must have 1 year experience with Revenue Cycle Management
Must have 1 year experience in Behavioral Health Billing
Experience in TheraNest EHR a plus.
Spanish Speaking a plus.
Must work well independently.
Benefits:
PTO
Employer sponsored health plan
401K with match
Employee Assistance Program
Dental and Vision Insurance
Employer sponsored life insurance
Fully remote
Schedule:
40 hours per week - M-F 9-5:30 PST
Compensation:
$18 per hour with opportunities for growth
CONNECT WITH US:
www.themindfullemon.com
IG @themindful_lemon
https://www.linkedin.com/company/the-mindful-lemon-inc
Salary : $18
