What are the responsibilities and job description for the Beverage Server position at The Mint Gaming Hall Kentucky Downs?
BIG BENEFITS OF WORKING AT THE MINT:
- Wage: $7.25/hr tips
- Weekly Pay
- Up to $2,000 in bonuses your first year
- Competitive Health, Dental and Medical Benefits starting at $30/week
- Fully paid company life insurance
- 401K with Company Match
- FSA/HSA
- We have BIG FUN!
JOB RESPONSIBILITIES:
- Efficiently and accurately takes and delivers beverage orders in a timely and friendly manner.
- Handles cash and credit transactions associated with beverage sales, accurately and efficiently.
- Provides appropriate change to guests.
- Proactively seeks guest opportunities and anticipates guest’s needs to create “magical moments”.
- Interacts with guests in a friendly manner while taking drink orders, to include up-selling.
- Maintains assigned areas by keeping them clean and free of debris throughout the shift.
- Is diligent in tracking gaming guests while they move about the gaming floor to ensure accuracy of beverage delivery and an exceptional service experience.
- Maintain knowledge and terminology of beer, wine, spirits, and non- alcoholic beverages.
- Be familiar with domestic and imported beers, different types of wine, brand name spirits and garnishments.
- Working knowledge of designated glassware, ingredients, and preparation of each drink.
- Maintain product inventory and supplies including garnishes, glassware, ice, and miscellaneous service well supplies throughout shift.
- Ensure the service area is properly set up at the beginning of the shift and close the service area at the end of the shift in accordance with Company standards.
- Ensure receipt of accurate payments, balance cash drawer during shift, and maintain security and accuracy of bank.
- Maintain regular attendance at scheduled shift and staff meetings.
- Cocktail, bus, and service guests through the shift ensuring a visually appealing environment.
- Make sure all ashtrays are clean and empty throughout entire shift.
- Consistently uses all beverage and bar equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
- To provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
EDUCATION AND EXPERIENCE:
- High school diploma or general equivalency diploma (GED) preferred.
- Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months.
- Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction.
- Must be 18 years of age or older.
- Must be able to obtain and provide STAR Certification prior to start date.
The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
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