What are the responsibilities and job description for the Steakhouse Food Server position at The Mint Gaming Hall Kentucky Downs?
BIG BENEFITS OF WORKING AT THE MINT:
- Wage: $7.25 hourly tips
- Weekly Pay
- Up to $2,000 in bonuses your first year
- Competitive Medical, Dental, and Vision benefits
- Fully paid Company Life Insurance
- 401K with Company Match
- FSA/HSA
- We have BIG FUN!
JOB RESPONSIBILITIES:
- Greets each table in accordance with sequence of service standards and offers their name and assistance throughout the dining experience.
- Engages all guests with a consistently friendly and upbeat personality and strives to establish rapport with all Steakhouse patrons.
- Demonstrates a commitment to a timely and seamless dining experience for each guest.
- Works collaboratively with all room staff to ensure an efficient flow of service is experienced by each guest.
- Immediately reports any delay in service or guest opportunities to the room manager.
- Is consistently knowledgeable of Chef’s specials and/or any changes to the dining menu, cocktail menu, or wine list.
- Accurately records and places all food and beverage orders and ensures the timeliness of service to all guests by working collaboratively with kitchen staff and bartenders.
- Maintains complete knowledge of all menu items, liquor brands, beer, and non-alcoholic selections available within the outlet.
- Always maintains an orderly and clean dining room, including, but not limited to, table surfaces, coolers, wells, sinks, server prep area and lounge.
- Maintains product inventory and supplies including all garnishes, glassware, serving ware, flatware, ice, and miscellaneous supplies throughout shift.
- Ensures receipt of accurate payments, balances cash drawer during shift, and maintains security and accuracy of bank.
- Demonstrates skills in guest recovery and requests assistance from management staff as needed.
- Utilizes all opening and closing checklists effectively and carries out all duties in accordance with room standards.
- Maintains regular attendance at scheduled shift and staff meetings.
- Consistently uses all equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
- To provide BIG Service to internal and external guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
EDUCATION AND EXPERIENCE:
- High school diploma or general equivalency diploma (GED) preferred.
- Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
- Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
- Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction.
- Must be 20 1 day years of age or older.
- Must pass any and all required background checks.
The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
Salary : $7
